Associate Director, Seminole Clubs & Chapters

Florida State University•Tallahassee, FL

57d

About The Position

Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional advancement services professionals' campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team. This position is responsible for leading the strategy and operations of Seminole Clubs, including communications, engagement, data, trainings, recruitment, recognition, and budget oversight. This role provides leadership and guidance to Club Coordinators and Graduate Assistant staff while managing multiple complex projects that are internal in scope with external accountability to volunteers. The position oversees volunteer engagement initiatives, ensures compliance with university policies, and strengthens alumni participation through strategic programming, data-informed decision-making, and collaborative partnerships with campus stakeholders, including Boosters and Leadership Annual Giving Officers. The role includes travel to visit clubs and volunteer leaders, support for special events and initiatives, and continuous assessment and improvement of processes to enhance volunteer experience and impact.

Requirements

Bachelor's degree and four years of relevant experience; or a high school diploma or equivalent and eight years of relevant experience. (Note: a combination of post high school education and experience equal to eight years.)
A valid Florida or Georgia Driver's License or the ability to obtain upon hire
Must be willing to drive and travel.
This position requires successful completion of a criminal history background check.

Responsibilities

Manage Seminole Club strategy, including communications, engagement, data, training, recruitment, and recognition, while enhancing and improving existing processes to support volunteer engagement goals.
Provide leadership and guidance to Club Coordinators and Graduate Assistant staff, ensuring effective supervision and development of team members.
Lead multiple complex and overlapping projects that are internal in scope but have external accountability to volunteers, overseeing rollout plans, timelines, and support tools to ensure smooth adoption and consistency across all clubs.
Collaborate with the Senior Director for Alumni Engagement, Volunteer Engagement, and Outreach to align regional engagement strategy and develop best practices that strengthen club operations and volunteer engagement initiatives.
Travel throughout the year to visit Seminole Clubs and meet with volunteer leaders, providing presentations, training, and guidance on best practices.
Serve as a resource for club leaders and volunteers, responding to questions or issues as they arise, including occasional after-hours support when necessary.
Oversee the creation, tracking, and management of Seminole Club budgets, including planning for future fiscal years, to support volunteer and alumni engagement.
Ensure Seminole Club scholarship processes and policies are communicated to volunteers and that volunteers adhere to these policies.
Monitor compliance with club financial policies, both internal and external, in collaboration with the Fiscal Specialist, and track philanthropic interests from Seminole Clubs to connect them with the appropriate university Advancement team members.
Provide reports and leverage data to inform decisions of department and Alumni Association leadership.
Ensure club leaders and volunteers have access to relevant data to guide their decision-making.
Develop and maintain processes to capture club activity data and accurately enter it into the CRM system.
Lead the planning and execution of quarterly Seminole Club Leader calls, including setting dates, developing agendas, determining content, and coordinating university speakers to deliver relevant updates.
Build and maintain collaborative relationships with key campus partners, including Boosters and Leadership Annual Giving Officers, to align volunteer engagement and club initiatives with university advancement priorities.
Serve as a liaison to share updates, coordinate programs, and identify opportunities for partnership that enhance alumni participation and support strategic engagement goals.
Serve as the Seminole Clubs point person for FSU's Great Give.
Lead special projects such as Seminole Service Day, the Game Watch Box program, Senior Send Off, and other assigned initiatives.
This includes planning, developing timelines, launching strategic communications, and setting expectations for volunteers hosting these events.
Monitor and report on the success of each initiative, and propose new engagement opportunities based on volunteer feedback, Division of University Advancement priorities, and overall volunteer engagement strategy.
Oversee targeted Seminole Club communications in alignment with the Division of University Advancement communications team and DUA brand, mission, and vision.
Assess club communications, gather internal and external feedback, and communicate findings to the DUA communications team to continuously improve our communication to volunteers and alumni.