Associate Director, Sales Training

Mallinckrodt Pharmaceuticals • Bridgewater, NJ

1d

About The Position

The Associate Director, Sales Training plans, develops, and directs the implementation of training programs for customer-facing professionals. The role works closely with the members of Marketing, Sales, Field Reimbursement, Sales Operations, Medical, Regulatory, Compliance, Legal and Market Access, as appropriate, to ensure that current programs are compatible with marketing direction, sales force needs, and Keenova’s strategic direction. This role is also responsible for collaborating with brand teams and sales to plan all sales force meetings, which includes developing the agenda, content, planning schedules, and material management. This role will need to drive a long-term training agenda that supports the strategic transition from a “generalist” salesforce to a “hybrid” salesforce, while absorbing significant hiring/growth within the team. This senior-level role has the ability to lead through others, manage conflict, demonstrate professional maturity, as well as lead through Keenova’s values. The successful candidate has sales experience, sales training experience, and has demonstrated over time his/her ability to lead, have critical conversations, and has mastered the role’s technical competencies. The individual in this role will also need to have sufficiently experienced/executed/mastered all aspects of the trainer role (new hire onboarding through advanced training, Sales Meeting/Launch, Field Trainer program ownership etc.).

Requirements

• A bachelor’s degree in science, engineering, education, marketing, or a related field
• At least 5 years’ experience as a sales representative in the pharmaceutical industry
• At least 2 years as a Sales Training Manager
• A previous Sales Training Manager role is preferred
• Significant exposure to sales, marketing, product management, and/or training functions
• Knowledge of learning, training, testing, educational concepts, program design, implementation, and performance measurement is preferred
• Knowledge of patient access
• Strong skills in written and oral communication
• Superior project management skills and attention to detail to help balance and prioritize multiple projects
• Strong ability to lead without authority, coach for performance, lead through uncertainty/ambiguity
• Demonstrates a proactive nature as it relates to the development and pull-through of training strategy
• Demonstrates strong vendor management skills
• Demonstrated ability to initiate/run projects with minimal supervision

Responsibilities

• Sales Training Focuses on training sales professionals operating in Immunology
• Program Development Develops and manages training programs that support the promotion of a product that: Addresses varied disease states Across multiple therapeutic areas In diverse selling environments
• Collaboration Collaborates with the Sales and Sales Management, Patient Access (as appropriate), Sales Operations Leadership, Marketing Team members, Compliance, Legal and Regulatory
• Knowledge Attainment Possesses in-depth knowledge of specific therapeutic area and monitors a large amount of dynamic market information on an ongoing basis.
• Training Program Operations Oversees, plans, develops, and directs the implementation and coordination of training programs for the sales representatives by: Developing training solutions to complex problems by using ingenuity and innovation Managing the implementation of the sales training program to ensure compatibility with marketing direction, salespeople’s needs, and sound educational principles Interacting across organizational lines in a coordinated fashion with internal senior managers and key field managers to address significant issues Working closely with departmental heads and other training managers to ensure that current programs meet all learning needs Creates implementation guides for any new marketing pieces and implements delivery to the field sales organization Manages and oversees various vendors that may be utilized to deliver workshops to the sales organization. Manages the learning management system for the brand. Uploads and monitors all training modules for compliance and certification requirements. Coordinating with Marketing, Sales, Sales Operations and Market Acce3ss (as appropriate) to translate dynamic market information into relevant training topics Providing input to Marketing and Sales regarding field communications Formulating training policies and schedules Preparing the Sales Training budget and manages other vendors and budgets Utilizing centralized resources effectively to support curriculum implementation Directing and developing strategies and processes for achieving Sales Training excellence Defining the appropriate training content for the commercial organization and ensures effective implementation of the content Directing and developing tools, in conjunction with Marketing, Market Access, Sales Operations and Sales, for measuring the quality, consistency, and impact of marketing and sales programs in the field
• Training Assessment Assesses capability and training needs for customer-facing teams by partnering and collaborating with sales and marketing to and determine plan of action to develop content for training purposes.
• Sales Meeting Planning Responsible for development of agendas and content for all sales and plan of action meetings. In collaboration with marketing and sales management, develop content and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level