Associate Director - Sage Intacct, Implementation & Optimization

CrossCountry Consulting

66d

About The Position

Join our rapidly growing Technology Enablement practice as a trusted advisor to clients, blending deep functional expertise to deliver tailored and integrated solutions that help our clients solve todayâs challenges and set the foundation for future success. This role combines leadership in Sage Intacct implementations and optimization with sales enablement and people management responsibilities, ensuring clients receive custom solutions that drive operational excellence and growth.

Requirements

10+ years in finance/accounting with proven success in ERP system design and implementation, professional services experience preferred (consulting, advisory, or public accounting).
Hands-on Sage Intacct experience, including Core and Advanced functionality (Contracts, Global Consolidation & Advanced Ownership, Inventory, Platform Services, Sage AI, etc.).
Proven experience in project management, including milestone planning, task execution, status meeting facilitation, and strong client-facing communication, combined with effective team leadership.
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
Exposure to sales enablement, proposal development, and client relationship management.
Deep understanding of financial processes and ERP integrations.
Strong communication and presentation skills for technical and non-technical audiences.
Bachelorâs degree in Accounting, Finance, Business, or Information Systems (MBA a plus).
Sage Intacct Implementation Specialist certification required.
Willingness to travel as needed.

Nice To Haves

Experience serving nonprofit, financial services (including family asset management and family offices), private-equity backed, and/or software & technology clients preferred.
Bachelorâs degree in Accounting, Finance, Business, or Information Systems (MBA a plus).

Responsibilities

Lead Client Delivery:
Manage Sage Intacct projects including initial implementations, phase X rollouts, health checks, and optimization initiatives.
Define project strategy, oversee quality of deliverables, and guide internal teams through complex issues.
Design integrated solutions leveraging expertise in accounting processes (Record-to-Report, Procure-to-Pay, Order-to-Cash, Financial Close) to design integrated solutions.
Support Sales Enablement:
Support sales enablement efforts for Sage Intacct practice by understanding client needs, demonstrating solution capabilities, and scoping services.
Collaborate with technology sales and leadership teams to develop proposals, address objections, and negotiate contracts.
Build compelling business cases for ERP solutions at all organizational levels, including executive and board stakeholders.
Expand transformation opportunities by aligning Sage Intacct solutions with other CrossCountry service offerings.
Mentor & Develop Teams:
Coach junior team members, provide feedback, and conduct performance reviews.
Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
Marketing & Growth Initiatives:
Participate in webinars and industry events to generate leads and expand market presence.
Contribute to packaged service offerings and solution architecture frameworks.
Play an active role in attracting, interviewing, hiring, and retaining top talent.