Associate Director RN Physician Practice Operations

Banner Health•Tucson, AZ

3d•Onsite

About The Position

Great options and opportunities. We’re certified as a Great Place To Work® and are looking for professionals to help us make Banner Health the best place to work and receive care. Apply today! Join our Oncology Services team at Banner - University Medical Center Tucson as a Physician Practice Operations Associate Director. This is an amazing place to learn and grow your skills by becoming a leader for physicians’ practices, operations and staff. Be part of a collaborative, multidisciplinary team providing excellent care to cancer patients. Location: Banner University of Arizona Cancer Center 1891 W Orange Grove Rd Tucson, AZ Hours: Monday - Friday 8a - 5p University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position is responsible for the overall leadership of employed physicians’ practices, operations and staff within a specific service line. Leadership responsibilities include oversight of business operations, strategic planning and development, and facilitating a positive image of the practices within the business community. This position serves as a resource for the organization’s employed physician practices to address clinic practice and facility issues.

Requirements

Must possess a strong knowledge and understanding of clinical care and operations as normally obtained through the completion of a bachelor’s degree in nursing, business, health care or related field.
Must possess a current, valid RN license in state of practice and BLS certification.
May require possession of a valid driver’s license and be eligible for coverage under the company auto insurance policy.
Must possess a strong knowledge of clinical operations as normally demonstrated through at least five years of progressive management experience relevant to patient population.
Must demonstrate excellent human relations skills and have the ability to develop working relationships with physicians, staff, patients, and families.
Must have knowledge of the requirements of applicable regulatory and accreditation agencies.
Excellent human relations and communication skills.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Provides leadership for the organization’s medical group that contributes to the growth of the organization and positioning as a market leader with employees and the community.
Manages and facilitates patient centered nursing care for designated patient population when in a procedural based department.
Employs evidence-based nursing principles, nursing process, nursing theories, and demonstrates adherence to state mandated licensure requirements.
Identify practice liabilities and risks in the ambulatory environment, provides education opportunities applicable to practice area, and recognizes role of risk management in the ambulatory setting.
Actively participates in research study opportunities.
Partners with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner’s desired brand positioning.
Partner with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure for Banner and BMG in the community.
Promotes high quality of service in all areas of responsibility.
Supports process improvements that enhance provision of clinical services, outcomes and patient throughput.
Together with the medical group leadership team and other organizational leaders, oversees an organizational structure that assures effective and efficient delivery of patient care in all areas of responsibility.
Fosters a culture of employee engagement and service excellence.
Role models behaviors congruent with the organization’s principles and values.
Establishes high performance standards for service outcomes and works with leadership team to meet standards.
Matches service delivery with service expectations, managing service improvement opportunities and sets the standard for a culture of recognition and celebration.
Ensures that safety is a priority in design and redesign of new practices and services and allocates financial, informational and physical resources for improvement activities.
Focuses on partnering with other departments within the organization to improve delivery of patient care through employed physician practices, increase revenue potential and decrease costs.
This position serves as a leader for business health services and is responsible for developing the areas of responsibility to fit the organization’s mission, vision and values and ensure operational goals are clearly communicated and measured.
This position has administrative responsibility for designated physician practices.
Collaboration within an integrated healthcare system, including working with centralized system service departments, health plans, leadership teams is required.