Associate Director, Research Growth Strategy

EAB

1d•Hybrid

About The Position

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. The Research Growth Strategy (RGS) team is responsible for supporting strong contract value expansion of existing products and identifying and launching new products and services. The Associate Director in this role would focus on products and services and commercial enablement for EAB’s domestic higher ed institutions. This role may manage an analyst. This role may be based in Washington D.C. or open to remote employment within the continental United States. This position may require occasional travel (10-15%) to office and team in-days as well as to partner college and university campuses for marketing listening experiences. This position is also listed as Associate Director, Research Product Development & Commercial Enablement for posting purposes; the official title of this hire is expected to be Associate Director, Research Growth Strategy to align with EAB business norms.

Requirements

Bachelor’s degree, with an excellent academic record and 5+ years of post-graduate, professional experience; or 4+ years of post-graduate, professional experience and an advanced degree; or bachelor's degree and 4+ years of post-graduate, professional experience, including 2+ years of experience in EAB Research
Proven analytic skills and ability to translate market findings into commercial strategy and product innovations
Proven ability to create visually compelling and well-written external deliverables, especially with a commercial component
Proven ability to build strong working relationships with colleagues and external partners
Proven ability to manage staff and lead teams to deliver high-quality projects on time
Exceptional project management, prioritization, and delegation skills, especially in a fast-paced environment
Experience working with education executives, either at a college, university, K-12 school, or district, or as a consultant/advisor to education partners
Ability to travel 10-15%

Nice To Haves

MBA or advanced degree
Management or strategy consulting experience
Proven ability to successfully work in a matrixed organization
Experience with solution-focused problem-solving and thinking through problems creatively
Experience with new product or business development
Experience working with clients in a consultative role
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Co-lead Research product strategy and innovation efforts, by: Working with RGS domestic higher ed colleagues to create new products and signature services that are market-responsive
Testing potential new products and services with prospects and partners
Supporting the go-to-market process for new products and services
Liaising with internal Research teams to gain content knowledge
Supporting training for and communication to product teams to encourage innovation at the initial product development stage
Manage and coach junior-level researcher staff by developing critical skills, providing actionable feedback, and managing workloads
Serve as the collateral lead, through: Creating decks and supporting deliverables for new products and services
Creating or supporting creation of 1-pagers and slides used by Partner Development, Account Management, and Partner Success to talk about Research offerings in a clear and compelling way
Other one-off collateral support for Partner Development or other colleagues

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities