PMO Strategic Planning

Merck•Upper Gwynedd Township, PA

2d•Hybrid

About The Position

The PMO Strategic Planning will support the execution of change management, communication, and training strategies, plans, and activities to ensure successful adoption of the S/4HANA migration program. This role focuses on assessing the impact of changes on business processes, supporting targeted behavior change, and preparing stakeholders for go-live readiness. The position requires strong analytical skills, communication expertise, and the ability to collaborate across multiple teams to deliver effective change and communication interventions.

Requirements

7+ years of experience in change management, communication, or ERP transformation support roles.
Understanding of organizational change management frameworks and methodologies.
Strong communication, facilitation, and stakeholder engagement skills.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Experience supporting large-scale transformation programs.
Business Processes
Business Process Modeling
Change Management
Communication
Communications Planning
Measurement Analysis
Organizational Change Management
Portfolio, Programme, and Project Support
Program Management
Project Management
Project Management Office (PMO) Strategy
Risk Management
SAP Data Migration
SAP S/4HANA
SAP S/4HANA Migration Cockpit
Stakeholder Communications
Stakeholder Engagement
Stakeholder Relationship Management
Team Management
Transformation Programs
Waterfall Model

Nice To Haves

Certification in Change Management (e.g., Prosci), PMP, or Agile.
Experience in life sciences or regulated industries.
Exposure to SAP S/4HANA migration programs.
Familiarity with training tools and communication platforms.

Responsibilities

Support the development and execution of change management strategies aligned with S/4HANA migration objectives.
Assist in assessing change impacts on end-to-end business processes and support mitigation planning.
Contribute to the design and delivery of communication plans to ensure stakeholder engagement and transparency.
Coordinate training logistics and materials to prepare users for go-live and adoption.
Collaborate with program leads, functional teams, and governance boards to align change initiatives with program goals.
Monitor and report on change readiness metrics and adoption progress.
Identify and escalate risks related to change management and support mitigation efforts.
Contribute to continuous improvement of change and communication processes using industry best practices.