Associate Director - Quality Control Technical Team
About The Position
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Lead and supervise QC Laboratories to ensure the implementation and sustainability of Operational Excellence. Effectively manage resources and collaborate to ensure that laboratory operations are safe, compliant, reliable and timely according to the requirements of internal and external customers. Committee Responsibilities: Provide technical oversight and stewardship for quality control operations. Ensure the activities for which they are responsible are conducted scientifically and are consistent with compliance requirements Identify resources needed for areas of responsibility, organize emerging priorities, and maintain continuous communication with Quality Assurance, Production, and Technical Services, among others. Additionally, oversee the hiring process for Laboratory personnel as necessary. Responsible for the execution of Performance Management process for direct reports, including establishing goals, monitoring and elevating performance, and people development. Responsible for the technical improvements for laboratory methodology, method validations and transfers as required. Support laboratory with technical situations and resolution of complex investigations. Promote and lead the operational excellence culture (i.e. safety, environmental & quality) culture plan for Laboratories. Establish short- and long-term compliance with business expectations and implement metrics to monitor the quality and efficiency of the laboratory Ensure lab assets and facilities are maintained and fit for use. Develop asset replacement strategy for laboratory assets and facilities. Interact with internal (within Lilly del Caribe and Network) and external laboratories to understand and implement best practices and processes. Work with production to ensure the development of systems that facilitate the flow of work and help laboratories to meet customer needs. Ensure compliance with the regulations that apply to the area from the perspective of Quality, Health & Safety and Environmental. Interact with regulatory agencies during inspections. Ensure compliance with all procedures, methods, and regulations and that laboratory personnel have the necessary training to play their role. Ensure personnel are properly trained to ensure compliance and right- capabilities are in place.
Requirements
- Bachelor or Master’s degree in Chemistry.
- Minimum of three (3) years’ experience supervising laboratory operations or in related field.
- Fully Bilingual (English and Spanish)
- Strong written and verbal communication skills
- Provide support to a 24/7 operation when required, (irregular hours, shifts rotation, weekends, holidays, emergencies).
Nice To Haves
- Establish positive interpersonal relationships and effectively interact with people.
- Organize and prioritize multi-functional tasks.
- Mobility within and outside Puerto Rico and the Unites States.
Responsibilities
- Lead and supervise QC Laboratories to ensure the implementation and sustainability of Operational Excellence.
- Effectively manage resources and collaborate to ensure that laboratory operations are safe, compliant, reliable and timely according to the requirements of internal and external customers.
- Provide technical oversight and stewardship for quality control operations.
- Ensure the activities for which they are responsible are conducted scientifically and are consistent with compliance requirements
- Identify resources needed for areas of responsibility, organize emerging priorities, and maintain continuous communication with Quality Assurance, Production, and Technical Services, among others.
- Oversee the hiring process for Laboratory personnel as necessary.
- Responsible for the execution of Performance Management process for direct reports, including establishing goals, monitoring and elevating performance, and people development.
- Responsible for the technical improvements for laboratory methodology, method validations and transfers as required.
- Support laboratory with technical situations and resolution of complex investigations.
- Promote and lead the operational excellence culture (i.e. safety, environmental & quality) culture plan for Laboratories.
- Establish short- and long-term compliance with business expectations and implement metrics to monitor the quality and efficiency of the laboratory
- Ensure lab assets and facilities are maintained and fit for use.
- Develop asset replacement strategy for laboratory assets and facilities.
- Interact with internal (within Lilly del Caribe and Network) and external laboratories to understand and implement best practices and processes.
- Work with production to ensure the development of systems that facilitate the flow of work and help laboratories to meet customer needs.
- Ensure compliance with the regulations that apply to the area from the perspective of Quality, Health & Safety and Environmental.
- Interact with regulatory agencies during inspections.
- Ensure compliance with all procedures, methods, and regulations and that laboratory personnel have the necessary training to play their role.
- Ensure personnel are properly trained to ensure compliance and right- capabilities are in place.
Benefits
- Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
- Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
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What This Job Offers
Job Type
Full-time
Career Level
Director
