When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. This is what you will do: The Associate Director, Patient Services Strategy, Rare Hematology/Nephrology will drive the implementation and ongoing management of key Patient Services initiatives to support both inline and launch products. This role supports the three patient- and customer-facing functions within Patient Services: case managers (called OneSource Specialists), Field Reimbursement Managers (FRMs), and Patient Education Managers (PEMs). The role is critical to developing, implementing, and managing strategic initiatives that support the rare disease patient journey and ensure an optimal patient experience. This role will work with all levels of Patient Services and many cross-functional partners to understand patient needs, develop appropriate strategies, and oversee tactical execution. You will be responsible for: