Associate Director, Patient Engagement

CSL

14d • Hybrid

About The Position

CSL's R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we’re building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. Could you be our next Associate Director of Patient Engagement? The job is in our King of Prussia, PA, Maidenhead, UK or Zurich Switzerland office. This is a hybrid position and is onsite three days a week. You will report to the Senior Director, Head of Feasibility & Patient Engagement. You will be responsible for developing and maintaining strong relationships with patient advocacy groups and collaborating with CSL Site Engagement Leads to position CSL as a preferred sponsor. This role integrates site partnership strategies (in collaboration with Site Engagement Leads) with patient-focused clinical research initiatives to support the successful execution of CSL’s clinical pipeline. You will analyze and interpret data to provide strategic insights into site feasibility, patient recruitment, and engagement methodologies. This senior role typically manages our most complex studies or processes with limited oversight. This role may take on additional responsibilities as defined by the Head of Feasibility & Patient Engagement.

Requirements

• Bachelor's Degree in Life Sciences
• 10+ years’ relevant clinical research experience within the pharmaceutical industry
• A solid understanding of the drug development process, and specifically, each step within the clinical trial process.
• Experience in site and patient engagement
• Thorough knowledge of ICH guidelines/GCP and its applicability to all stages of the clinical development process.

Responsibilities

• Build and maintain strong relationships with patient advocacy groups, caregivers, and trial participants to inform protocol design and communication strategies.
• Serve as a strategic advisor to study teams, providing insights into patient needs, site expectations, and regional healthcare dynamics.
• Lead initiatives to integrate patient engagement into trial planning, recruitment, and retention strategies.
• Represent CSL in external forums to advocate for patient- and site-centric approaches in clinical research.
• In collaboration with Site Engagement Leads develop and implement engagement strategies that foster long-term partnerships with clinical trial sites and healthcare institutions.
• Collaborate cross-functionally with Medical Affairs and external partners to align engagement efforts with portfolio goals.
• Monitor and analyze trends in site satisfaction and patient engagement to inform continuous improvement.

Benefits

• For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
• At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
• To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
• CSL is an Equal Opportunity Employer.
• If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
• CSL is an Equal Opportunity Employer.
• If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here.
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What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level