Associate Director, Partner Delivery
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About The Position
FullscopeRMS helps health plans and insurance carriers grow their businesses with our turn-key solutions for group life & disability, absence management, supplement health and medical stop-loss products. We are a subsidiary of Sun Life, a leading provider of group insurance benefits in the U.S. FullscopeRMS also provides group life and disability plans to our clients through the third-party administrator Disability Reinsurance Management Services, Inc., often referred to as DRMS. Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our leaders are expected to foster connection and teamwork by being present in the office 2 to 3 days per week. The Associate Director of Partner Delivery will own and lead the assessment and execution of partner initiatives, manage client relationships during the project lifecycle, and ensure the successful delivery on complex projects. You will partner with internal team members, including subject matter experts and business area stakeholders, to ensure alignment and successful project outcomes. You will also engage in direct client partner interactions throughout the project lifecycle. The ideal candidate for this role has experience in implementation, project management, or Client facing roles within the Group Insurance industry and enjoys managing multiple high-priority projects simultaneously while maintaining exceptional quality and meeting deadlines. You will be working on complex projects that influence the business and our partners experience. This role offers an exciting opportunity to play a pivotal part in enhancing our partner delivery processes and contributing to the overall success of our organization’s client partnerships.
