Associate Director or Director, Technical Services

New York State Energy Research • New York, NY

68d • $141,581 - $197,170

About The Position

NYSERDA seeks an individual at an Associate Director or Director level who is enthusiastic about advancing building and facility decarbonization to lead our Technical Services Team. This interdisciplinary team is part of the Clean and Resilient Buildings unit that engages with both private and public market sectors to increase the knowledge of and adoption of building energy efficiency and electrification across all sectors of the built environment in New York State. This team currently supports programs including FlexTech, OnSite Energy Manager, and Small Commercial Audits providing planning assistance and feasibility studies for existing buildings. The individual will support Clean and Resilient Buildings leadership and associated teams in translating NYS climate policy goals regarding the build environment and NYSERDA funding objectives, particularly those associated with Technical Services under the EE/Be Order into a set of actionable interventions. The individual will work in close coordination with the Director of Demonstration Projects team to ensure synergy. The individual will supervise Program Managers, Senior Project Managers and others that are responsible for project management, reporting, budgeting, contract management, required analysis, stakeholder relationships associated with the teams’ programs and other interventions introduced into the market, as applicable.

Requirements

• Bachelor’s degree and 10 years of relevant experience, including 5 years in a supervisory role for Director position.
• Bachelor’s degree and 10 years of relevant experience, including 4 years in a supervisory role for Associate Director position.
• A demonstrated record of success in driving improvements and successfully delivering services within complex business or government operating environments.
• Genuine passion for matters relating to workforce training, the environment, and an interest in developing and supporting a dynamic and talented team.
• Project management and leadership skills including the ability to work as a team leader and team member, maintain project timelines, budgets, and deliver on commitments.
• Highest level of communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations.
• Self-starter who acts independently, directs one’s own work and can handle diverse tasks quickly and accurately within a high-performance environment.
• Exceptional manager, coach, mentor, and developer of talent; an ability to lead and develop a team to achieve their potential, innovate and uncover new possibilities, and deliver impactful outcomes.
• Perform all managerial and supervisory responsibilities with respect, fairness, consistency, and inclusion across the workforce.
• Demonstrated problem-solving ability, resourcefulness, adaptability, and an instinct for surfacing value and pragmatic solutions.
• Top-notch presentation and interpersonal skills that resonate with audiences of diverse backgrounds.
• Relentless work ethic and resolute integrity.
• Strong organizational and analytical skills; ability to quickly aggregate and analyze information.

Nice To Haves

• Master’s degree and 8 years’ experience, with 5 years in a supervisory role for Director position.
• Master’s degree and 8 years’ experience with 4 years in a supervisory role for Associate Director position.

Responsibilities

• Lead and deliver the strategic vision for unit’s program and policies through adaptive management, development and successful implementation a range of initiatives to achieve a team’s unified set of goals.
• Proactively stay up-to-date, be aware of and be strategically responsive to all external factors that inform and shape program and policy opportunities in this space, and leverage this insight to guide team and staff planning, program development, stakeholder management and communications.
• Develop and deliver strategic messaging and presentation materials with political acumen and which conveys technical information to a lay audience.
• Proactively engage with Directors and Team Leads across NYSERDA to understand and collaborate on programs.
• Manage staff, resources, and associated business unit initiatives to achieve unit goals.
• Influence policy, regulations and codes to support the business unit and in compliance with NYSEDRA policies.
• Maintain and leverage a network of stakeholders, market participants, peer program administrators, policy experts and other sources of insight to develop a useful collaboration, inform design, and enable improvement of NYSERDA's solutions.
• Lead the Technical Services team in developing, driving and implementing solutions and interventions that allow customers to understand their energy usage and begin to make informed investment decisions that reduce greenhouse gas emissions.
• Establish productive working relationships with related management and staff at the New York State Department of Public Service, Utilities, sector specific industry experts and stakeholders to advance the demonstration offerings and strategy.
• Represent NYSERDA in collaborative initiatives with other NYS agencies and public and private entities and in technical conferences, public meetings, and other forums.
• Deliver results consistent with forecasts across multiple programs and teams, develop reliable forecasting methods and provide guidance to program management.
• Develop strategies and plans achievable within and supported by budgets and resources consistent with funding requirements and test proposals for programs developed by your teams for these attributes.
• Evolve offerings to optimize impact and efficiency based on stakeholder feedback and insights, critical program and market data, and timely evaluation.
• Ensure programs are built such that they have effective go-to market strategies; achieve intended outcomes; are easy-to-use and responsive to customers and partners; maintain operational flexibility needed to evolve; and minimize administrative cost and unnecessary burdens.
• Direct market analyses to inform effective program delivery.
• Manage financial, staff and contractor resources for efficiency and effectiveness.
• Lead and manage a team or several related teams.
• Develop and build a high-performing, highly collaborative organization.
• Foster a culture of excellence grounded in people development, learning, problem solving, and teamwork.
• Develop staff and colleagues to meet NYSERDA's goals and their own professional goals; serve as a mentor and a role model.
• Build multidisciplinary networks within NYSERDA, and at the NY Green Bank, Department of Public Service, other agencies, and the Governor's office to advance the State’s success.

Benefits

• 15% travel to meetings and conferences, primarily in NYS.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees