Associate Director, Operations Lead & Strategy

RTX

77d • $147,000 - $295,000

About The Position

The Assoc Dir, Operations Lead & Strategy – Enterprise Services Applications Operations Supply Chain & Engineering will provide strategic, analytical, technical, organizational and procedural support to the VP, ESA OSC & Engineering to ensure organizational effectiveness and efficiency. The operations leader will facilitate financial management, support the OSC & Engineering Applications projects portfolio, coordinate strategic visioning and planning, and support the service line by leading special projects. This role will also facilitate in developing a 3–5-year strategy across the entire OSC and Engineering Applications landscape.

Requirements

• Bachelor’s Degree in a business or information technology area with 12 years of experience or a Master’s Degree with 10 years of experience to include managerial experience.
• Excellent technical, analytical, project management and presentation skills with experience in modeling and graphic representations.
• Experience in working in matrix organizations leading strategy and transformation efforts across multiple teams, BUs etc.
• Experience in owning and developing critical strategic and operational goals that have significant impact to the achievement of results and demonstrated expertise in financial planning, procurement, vendor management etc.
• Demonstrated strong leadership interacting with customer including written and verbal communication, relationship building, and negotiation.
• Experience in financial management of a multi-million-dollar budget, estimating and forecasting.

Nice To Haves

• 12+ years of experience preferred in application development, strategy, transformation, and portfolio management with strong leadership skills and experience in driving strategy & transformation within DT organization roles preferred.
• Strategic thinker and should be able to influence executive leadership.
• Experience in finance application services will be preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Coordinate strategic visioning and planning across the OSC & Engineering Applications service line to shape, communicate, and execute the service line strategy and transformation efforts.
• Drive portfolio, program, project management and execution across OSC & Engineering Applications.
• Assist the VP, ESA OSC and Engineering in creating the strategy and vision across these spaces with the goal of growing the Enterprise Services Applications for OSC and Engineering.
• Establish process and best practices for managing the ESA OSC & Engineering budget.
• Help with transition from staff augment labor to outcome-based SOWs to help in reducing risk of co-employment and Time and Material based arrangements with our Suppliers.
• Establish process and best practice for application service delivery following standard IT service management frameworks (e.g. ITIL) across major processes.
• Establish standard work for ESA team participating in audit – coordinates ESA support for internal and external audits.
• Lead critical projects and tasks related to this position as assigned by cognizant leadership.
• Perform a wide variety of special assignments to assist the VP, ESA OSC & Engineering in meeting business obligations.
• Communicate effectively with a high sense of discretion.

Benefits

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Medical, dental, vision, life insurance
• Short-term disability, long-term disability
• 401(k) match
• Flexible spending accounts
• Employee assistance program
• Employee Scholar Program
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees