Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Summary: The Associate Director, Omnichannel Engine Business Product Owner, helps oversee Bristol Myers Squibb’s omnichannel orchestration and next-best-engagement engine as a key business product. This role supports the Director, Omnichannel Engine Business Product Owner, in defining and executing the product roadmap for decisioning and automation capabilities that guide actions, messages, and channel selection for each customer. The Associate Director collaborates closely with brand and Therapeutic Area teams to translate strategies into practical engine logic, supporting scalable N=1 engagement across Oncology, Cardiovascular, Neurology, and HIV portfolios. This position partners regularly with CRM/Marketing Automation and Taxonomy & Tagging teams, as well as Business Insights and Technology, to ensure integration with closed-loop measurement. The Associate Director aids in the design, testing, and optimization of operational workflows, models, and rules, including pilots of advanced analytics. They work cross-functionally to embed the engine into business processes and drive adoption, and may manage portions of a cross functional team and vendor partners focused on configuration and operations. This role acts as a key contributor connecting strategy, data science, technology, and frontline execution, helping ensure Bristol Myers Squibb’s omnichannel engagements are coordinated, relevant, and continuously improving.