Associate Director, Offer Development, Payer Channel-Strategic Customer Group

Johnson & Johnson•Horsham, PA

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About The Position

Johnson & Johnson Health Care Systems Inc., Strategic Customer Group (SCG) is recruiting for an Associate Director, Offer Development-Payer Channel that can be based in Titusville, NJ or Horsham PA. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, account management and customer services to key health care customers, including hospital systems and group purchasing organizations (GPOs), leading health plans, pharmacy benefit managers (PBMs), specialized pharmacy providers (SPPs), emerging customers, and government health care institutions (Veteran’s Administration and Department of Defense). The company also provides contract management, logistics, and supply chain functions for the major Johnson & Johnson franchises. Job Summary: This position is responsible for the creation, negotiation, and management of contracts between JJHCS and Payer Channel customers. The position requires close partnering with Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management and other key stakeholders to implement approved contracting strategies with Payer Channel customers. This individual will have primary alignment to the Director of Payer Offer Development.

Requirements

Bachelor’s Degree is required.
Minimum of 8 years business experience, including contract management experience.
Minimum of 4 years of experience drafting and/or negotiating contracts.
Excellent verbal and written communication skills, including the ability to articulate business situations clearly and accurately is required.
Ability to influence without authority at all levels, including senior leaderships is required.
Ability to work with all levels in the organization and with customers.
Ability to manage multiple priorities and make decisions in an ambiguous and complex environment.
Big picture orientation and attention to detail; ability to think strategically, to leverage industry knowledge to anticipate and prepare for the future while at the same time, ensuring that contract templates and executed documents accurately reflect approved strategies.
Established organizational skills and the ability to work independently.
Leadership skills needed to indirectly manage contract managers.
Demonstrated ability to delegate effectively and coach and train new contract managers and manage the day-to-day workload effectively for contract managers where necessary (and as applicable)
Up to 20% travel between Titusville, Raritan, and Horsham campuses, or to customers and conferences.

Nice To Haves

Paralegal certification, MBA or advanced degree preferred.
Experience in pharmaceutical contract negotiation for Managed Markets, IDN/Provider is strongly preferred.

Responsibilities

Execute approved pricing strategies: Draft, negotiate and Execute Master Agreements, Product Documents, Amendments, Notices, Waivers, NDA’s (“Contract Documents”), with Payer Channel Customers as assigned by the Director of Offer Development. Maintain all Contract Documents associated with these customers. The Contract Documents reflect CPC approved strategies and templates. Responsibilities also include reviewing exceptions to the approved templates with the Learned Intermediary (LI), or the appropriate J&J legal counsel, as needed and may require CPC approval, prior to execution.
Negotiate Contracts: Serve as the lead negotiator for assigned customers or novel and complex arrangements in the Payer Channel. Manage and lead the redlining process and the escalation of off template language. Demonstrate conviction and persistence when negotiating and influencing others. Review contracts to ensure accuracy and compliance to guidance documents, pricing strategies, and respective approvals.
Lead and partner with a cross-functional team of key stakeholders during the strategic contract development process for assigned customers with Account Management, Contract Strategy and Analytics, Enterprise Contract Management (Payments, Contract Validation & Analytics) and Law Department. Maintain a high level of communication with business partners to share market and business insights.
Executive presence: Deliver and create clear and concise communications and presentations using approaches that highlight the most pertinent information for key stakeholders and leadership that mobilizes for action.
Develop Process Narratives, Standard Operating Procedures (SOP) and Work Instruction (WI) that define the approved procedures for developing and executing Agreements with its customers. Ensure that all Agreements are drafted in a compliant manner. Ensure that all Agreements comply with the laws and regulations that govern the Pharmaceutical industry, the Guidance Documents issued by the J&J Legal Department, and Janssen policies and procedures.
Records Retention: Ensure that all approved Agreements are managed according to the JJHCS Records Management procedures.
Assist in Issue Resolution, Post Contract Execution; Serve as the liaison between Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management, and other key stakeholders to support in the resolution of issues involving contract language and payment issues, after the contract is executed.
Strategic Planning & Capability Development: Leads strategic planning for contract development to align with the enterprise goals and customer priorities. Collaborates cross-functionally to forecast and prioritize contract needs identify process improvements and ensure stakeholder alignment. Translates business objectives into actionable contract strategies that drive efficiency, mitigate risk, and deliver long-term value. Support and lead contract training sessions and assigned projects as requested.

Benefits

medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours