The Associate Director for Workstation Support provides strategic leadership for all end-user computing environments across the institution. This role ensures that faculty, staff, and students are equipped with reliable, secure, and innovative technology tools that support teaching, learning, and business operations. The Associate Director leads the transformation of workstation services through modern endpoint management practices, user-centered service design, operational analytics, and continuous improvement. Working in collaboration with IT leadership, this position shapes the vision for end-user technology, guides long-term planning, and ensures operational excellence through a highly engaged and customer-focused team.