Associate Director of Student Financial Services - Aid

Ursinus College • Collegeville, PA

149d

About The Position

The Associate Director (AD) of Student Financial Services (SFS) - Aid plays a significant role in the enrollment operation of Ursinus College. As a crucial leader in the Office of SFS, the AD acts as a significant support for the Director of SFS in strategically implementing a highly efficient, team-based enrollment management model. The AD will be responsible for the administration of financial aid in coordination with the Director of SFS and Enrollment Systems Analyst.

Requirements

• Bachelor’s Degree and 5+ years of progressively responsible financial aid administration with in-depth knowledge of federal, state and institutional regulations
• Experience in providing high level of customer service and engagement
• Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
• An in-depth knowledge of, and passion for, the liberal arts
• Demonstrates commitment to diversity in the workplace and in the student population
• Excellent written and oral communication skills
• A collaborative and transparent approach to problem-solving
• A desire to join and foster a dynamic, transformative campus culture
• Ability to work nights and weekends on an as-needed basis

Responsibilities

• Assist with implementation and maintenance of electronic policies and procedures to assure compliance with state, federal, and institutional regulations
• Oversee student eligibility determination (e.g. needs analysis, verification, comment code resolution, professional judgement)
• Process all data uploads/downloads and imports/exports relating to the financial aid module within Colleague SIS (i.e. daily reporting of ISIR records and maintenance of College’s connection to ED)
• Run periodic assessment reports with the purpose of accurate calculation and allocation of aid resources (i.e. R2T4, federal loan and grant variance reporting)
• Authorize disbursement of aid to student accounts in a timely and accurate manner
• Assist Enrollment Systems Analyst with development and mailing of electronic and paper communications on behalf of SFS in coordination with Director of Enrollment Marketing
• Responsible for monitoring the completion of Entrance Counseling and Master Promissory Notes, Exit Counseling processing, and reconciliation for Federal Title IV Aid programs
• Package financial aid awards for both prospective and returning students
• Counsel students and parents on financial aid and basic student account matters as needed
• Participate in the data gathering and coordination for a successful annual financial aid audit
• Host/cohost Financial Aid Nights and other financial aid presentations both on and off campus in conjunction with admission events and other offices as needed
• Supervise Financial Aid Counselor and/or Assistant Director of SFS-Aid
• Supervise SFS student worker (if applicable)
• Participate in Appeal Review Committee
• Maintain CashCourse financial literacy platform
• Oversee social media accounts and creation of digital monitor announcements
• Attend appropriate professional conferences and seminars as approved by the Director of Student Financial Services
• Other duties as assigned by the Director of Student Financial Services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree