Associate Director of Sales

Chateau at Bothell Landing • Bothell, WA

19h • $33 - $36 • Onsite

About The Position

The Associate Director of Sales is a role that supports community occupancy growth, sales execution, resident move-ins, and event coordination. This position partners closely with the Community Relations Director to support day-to-day sales activity, provide back-up coverage for tours and prospect appointments, assist with community events, and coordinate administrative and operational steps related to resident transitions.

Requirements

• High school diploma required; Bachelor’s degree preferred
• Experience in sales support, customer service, hospitality, or senior living preferred
• Strong organizational, communication, and follow-up skills
• Ability to manage multiple tasks in a structured, fast-paced environment
• Sensitivity to and understanding of the senior population
• Proficiency in Microsoft Word and Excel; ability to learn CRM systems
• Ability to read, write, and communicate effectively in English

Responsibilities

• Support the Community Relations Director with follow-up, scheduling, and documentation
• Maintain accurate CRM records and sales activity tracking
• Coordinate tours, assessments, and “eyes-on” visits with internal teams
• Provide back-up tour and prospect coverage using approved materials and messaging
• Assist with lease preparation and signing coordination, as directed
• Coordinate move-in timelines, requirements, and communication with residents and families
• Schedule new resident connection meetings with department heads
• Ensure move-in and move-out documentation is complete and properly filed
• Maintain resident business files
• Support move-out coordination with residents, families, and teams
• Support planning and execution of sales and marketing events
• Assist with event logistics, materials, and on-site support
• Greet guests, assist with tours, and support prospect engagement
• Complete post-event follow-up and documentation
• Ensure alignment with approved branding and messaging
• Maintain positive, regular communication with residents and families
• Ensure weekly contact for IL residents when out of the community
• Escalate concerns appropriately and follow up after resolution
• Maintain accurate records related to sales, transitions, and events
• Collaborate with sales, marketing, nursing, and operations teams
• Participate in training and development activities
• Perform other duties as assigned within the scope of the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED