About The Position

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Essen Health Care is seeking an experienced Associate Director of Operations to support and oversee operational performance across our Women’s Health, Endocrinology, and Nutrition service lines . This role is ideal for a healthcare operations leader who thrives in fast-paced, multi-site environments and is passionate about improving access and outcomes for diverse patient populations.

Requirements

  • Bachelor’s degree
  • Healthcare operations experience
  • Proven experience managing or supporting clinical operations in an ambulatory or multi-specialty setting
  • Strong analytical, organizational, and problem-solving skills
  • Ability to manage multiple service lines and priorities simultaneously

Nice To Haves

  • Experience in Women’s Health , Endocrinology , and/or Nutrition services
  • Background in value-based care, population health, or integrated healthcare systems
  • Experience working within NYC-based healthcare organizations

Responsibilities

  • Oversee day-to-day operations across Women’s Health, Endocrinology, and Nutrition programs
  • Partner with clinical leadership to optimize workflows, staffing models, and patient throughput
  • Monitor KPIs, productivity, access to care, and operational efficiency
  • Support program growth initiatives, new service launches, and process improvement efforts
  • Ensure compliance with healthcare regulations, internal policies, and quality standards
  • Act as a liaison between clinical teams, operations, finance, and executive leadership

Benefits

  • Mission-driven organization serving underserved communities across NYC
  • Integrated healthcare model with opportunity for impact and growth
  • Collaborative leadership environment with exposure to executive strategy
  • Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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