Associate Director of Mental Health

City of New York • New York, NY

16d

About The Position

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Housing for Health at NYC Health + Hospitals (NYC H+H) recognizes that the chronic health issues of unhoused individuals cannot be treated without stable housing. This initiative seeks to improve the health and wellbeing of New Yorkers by focusing on four strategic areas: housing navigation services, medical respite beds, affordable housing on hospital property, and social service support for patients in permanent housing. Housing for Health is seeking a Clinical Assessor (LCSW or RN) to work within the Office of Managed Care at Central Office under the supervision of the Director of Housing Clinical Support Services. The Clinical Assessor will support NYC H+H's flagship medical respite program for patients experiencing homelessness who have clinical needs and cannot be adequately served in a shelter. Housing for Health contracts for two medical respite programs with two non-profit vendors to deliver up to 90 days of interim housing that allows patients to receive onsite clinical services, with a goal to transition patients to permanent housing where possible. The Clinical Assessor will be responsible for performing clinical review and assessments to ensure appropriate patients are accepted by medical respite and providing warm handoffs to the respite operators. The candidate will also support the Housing for Health housing navigation program, assisting with referral review, prioritization and ensuring the creation of safe clinical housing plans. The role will subsequently assist housing navigation vendors to implement housing plans. Housing for Health is seeking candidates with strong clinical skills and demonstrated experience working with people experiencing homelessness who have complex medical and/or behavioral health conditions. Successful candidates should also possess strong connections to the network of community-based organizations (CBO), and social service supports for patients experiencing homelessness in NYC, and exceptional communication and organizational ability.

Requirements

• Possession of a valid license and current registration to practice in a mental health discipline issued by the New York State Education Department (NYSED)
• Three (3) years of progressively responsible experience in a health care setting or regulatory agency administration, with an emphasis on development and evaluation of mental health delivery services; one (1) year of which must have been in an administrative, managerial or supervisory capacity.
• Licensed/registered to practice as LMSW or LCSW in NYS
• Microsoft Office (e.g. Word, Excel, and PowerPoint); Electronic Health Record, Epic, Worker Connect
• Understanding of acute hospital and/or nursing home discharge planning processes including
• Knowledge in community-based health care services, including eligibility and process establishing Community-Based Long-Term Care benefits, Assisted Living placements, skilled health care services and custodial care
• Knowledge of range of clinical services available for patients experiencing homelessness, including specialist clinics, embedded clinics and street medicine programs
• Knowledge of population health, community health, and social determinants of health and/or health administration.
• Experience collaborating with diverse stakeholders
• Demonstrates initiative, sound judgment, analytical, problem-solving and operational skills.
• Effective time management and organizational skills and is able to work independently within a team
• Excellent communications skills, including written and oral presentation skills.
• Social work or program management impacting client homelessness, housing insecurity, entitlements, and mental health.
• Professional experience in supportive housing and homelessness policy/programs
• High proficiency in managing in-person and virtual meetings
• Ability to identify workflow challenges, independently explore and identify root causes, and work through steps in order to develop solutions.
• Proficiency in data analytics and interpretation.
• Skilled in communicating workflows through visual flow diagrams and process mapping techniques.
• Six (6) years of satisfactory, full-time experience in clinical social work or care management.
• Two (2) years' experience working with patients experiencing homelessness in clinical or programmatic context.

Responsibilities

• performing clinical review and assessments to ensure appropriate patients are accepted by medical respite
• providing warm handoffs to the respite operators
• supporting the Housing for Health housing navigation program
• assisting with referral review, prioritization and ensuring the creation of safe clinical housing plans
• assisting housing navigation vendors to implement housing plans

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees