Associate Director of Guest Experience

The Associate Director of Guest Experience at The John and Mable Ringling Museum of Art is responsible for leading the development of a culture of hospitality and exceptional customer service for all museum guests. This role involves overseeing Visitor Services and the Events and Rentals departments, implementing a comprehensive guest experience strategy, and ensuring a welcoming environment for visitors. The position requires collaboration with various departments to enhance visitor engagement and satisfaction while managing staff and volunteers effectively.