Associate Director of Events

Hyatt • Austin, TX

92d

About The Position

The Associate Director of Events hires, trains, manages and coaches approximately three to five catering/convention sales and services managers. Primary responsibility is to service group business. This position may be the second in command in the Event department depending on the size of hotel. This person is assigned specific administrative responsibilities that should include supervisory duties over part of the Event department, usually Meeting Connections, Administrative Assistants or Trainees.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• 3 years in Hotel Event Sales and/or Event Planning
• CMP Certified preferred
• Has completed Hyatt Meeting Masters or equivalent
• Has completed Hyatt Sales training to include PSS and PSN or equivalent
• Geographically mobile

Responsibilities

• Oversees and assists with all aspects of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to post event follow up
• Coordinate with vendors, associates and groups to ensure successful events
• Manage event logistics, including venue selection, catering, audio-visual equipment, and transportation
• Develop event concepts and themes to separate us from our competitors
• Collaborate with marketing and communications teams to promote events and increase attendance/bookings
• Work with the event service and culinary team to ensure brand standards and improvements in the long run
• Ensure compliance with all legal and safety requirements related to events based on government requirements
• Track and evaluate the success of events and provide recommendations for improvements
• Create detailed P&L sheets for each event (pre and post) to optimize productivity and GOP
• Oversees ordering of supplies needed for events and ensure items arrive in a timely fashion
• Assists in site and vendor selection and negotiating the best possible rates and terms
• Develops effective and collaborative relationships with internal and external stakeholders
• Supervises staff at events, assign duties, and provide general direction
• Conducts post-event data and strategic analysis to inform future events
• Plans and executes pre-event marketing if applicable

Benefits

• Health and welfare plans
• 401(k) plan
• College Saving Plan
• Employee Stock Purchase Plan
• Paid holidays
• Vacation and sick leave
• Paid Family Bonding Time
• Adoption Assistance
• Discounted and complimentary rooms at Hyatt locations across the globe
• Free colleague meals during shifts
• Wellbeing & educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree