The Associate Director of Enrollment Technology and Student Operations provides leadership in implementing and managing technological solutions that enhance the experience and success of current students in an online college environment. This role focuses on leveraging tools such as Jenzabar student success modules, AI-driven technologies (including chatbots and predictive analytics), and communication platforms to streamline processes, improve retention, and deliver proactive support throughout the student lifecycle. The Associate Director collaborates with IT, Academic Services, Admissions, Registrar, and student services teams to optimize workflows, ensure data integrity, and create a seamless student experience.