Associate Director of Enrollment Experiences

Appalachian State University • Boone, NC

10d

About The Position

The Associate Director of Enrollment Experiences is a twelve-month exempt ( EHRA ) position specifically responsible for the planning, coordination, and general assessment for all recruitment programs and events for the Division of Enrollment Management, including Undergraduate First-year, Transfer, and Graduate Admissions, on the Boone and Hickory Campuses. The position also serves as a professional staff advisor to the Appalachian Student Ambassador Organization (http://ambassadors.appstate.edu/). This position is a critical team member in facilitating the recruitment of a diverse and competitive body of undergraduate and graduate students whose experiences and talents benefit the Appalachian State community. This position reports to the Director of Enrollment Analytics and CRM Solutions. Responsibilities of the position include but are not limited to the following: Lead the planning, coordination, and general assessment of recruitment programs and events by: Facilitating a comprehensive array of high quality and effective recruitment and yield events with the Offices of Undergraduate First-year Admissions, Transfer Admission and Engagement, Graduate Admissions and Student Financial Aid and University Scholarships that will attract and enroll academically qualified and diverse students. Creating events that enhance the student experience, particularly by engaging students with faculty and staff partners from across campus to highlight the academic and student life experience at Appalachian. Assuming primary responsibility for the execution of all recruitment and yield events in partnership with colleagues from the respective recruitment offices, including but not limited to open houses, prospective student events, admitted student events, counselor and advisor events, scholarship events, and events specifically for underrepresented populations. Coordinating all aspects of event management within the Slate constituent relationship management ( CRM ) system, including registration and communication in collaboration with the Director of Enrollment Communications. Analyzing data and providing regular written reports to internal and external constituencies. Ensuring all aspects of campus events are accomplished in a very positive and intentional fashion to yield enrollment. Perform other duties as assigned by the Vice Chancellor for Enrollment Management and Director of Enrollment Analytics and CRM Solutions. Serve as co-advisor to the Appalachian Student Ambassador Organization by: Advising the Executive Board via one-on-one meetings and group meetings, as well as the design and delivery of programs and seminars to assist with their leadership development. Actively advising and mentoring the Appalachian Student Ambassadors through a number of key events and activities that support the Chancellor’s Office, Office of Admissions/Enrollment Management, and Office of Alumni Affairs. Work with University Communications and the Office of the Chancellor to develop strategic messaging and training for Ambassadors to support on-campus recruiting events and other programs scheduled by this position. Facilitating the coordination, selection, training, management, and evaluation of the Ambassadors.

Requirements

• Bachelor’s degree
• Three or more years of related work experience

Nice To Haves

• Prior recruitment experience with a four-year college or university
• Master’s degree
• Experience in event planning
• Experience advising student organizations
• Strong oral presentation skills and written communication skills
• Ability to motivate others, strong commitment to quality service; ability to work independently and as a member of a team with a flexible attitude
• Excellent communication and time management skills
• Willingness to work evenings and weekends
• Strong computing skills and efficiency utilizing computing applications on various systems and programs (e.g. Microsoft Office Suite, Banner, Google Apps, spreadsheets, etc.)

Responsibilities

• Lead the planning, coordination, and general assessment of recruitment programs and events
• Serve as co-advisor to the Appalachian Student Ambassador Organization

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees