Associate Director of Counseling Services - McDaniel College

McDaniel College•Westminster, MD

57d

About The Position

In collaboration with the Assistant Dean of Student Health and Wellness, the Associate Director of Counseling Services provides leadership, clinical expertise, and operational oversight to the delivery of high-quality, culturally responsive, and evidence-based mental health services. The Associate Director utilizes a data-driven approach to ensure that clinical services are delivered effectively, ethically, and in alignment with departmental policies and procedures. This role oversees the day-to-day clinical operations of Counseling Services including staff scheduling, case management processes, and clinical coverage. The Associate Director maintains a reduced but consistent caseload, providing direct clinical services to model best practices and support service delivery, and serves as a key resource in crisis intervention and staff consultation.

Requirements

Master's degree in social work, mental health counseling or related field
Independently licensed to practice in the state of Maryland as clinical social worker (LCSW-C), professional counselor (LCPC), or licensed psychologist.
Minimum of 3 years of post-licensure clinical experience.
Demonstrated expertise in crisis response, risk assessment, and evidence-based treatment.
Demonstrated ability to work collaboratively with a multidisciplinary team of mental health clinicians.
Experience providing culturally responsive treatment to a diverse client population.
Demonstrated skill in working well under pressure to prioritize and manage multiple clinical responsibilities.
Excellent verbal and written communication skills.
Successful completion of a background and credential background check
Experience working with Microsoft Office applications (e.g. Word, Excel, PowerPoint), electronic health records.
Ability to participate in on-call coverage rotation and emergency response.

Responsibilities

Manages the day-to-day clinical operations of Counseling Services to ensure the delivery of high-quality mental health services and ensures adequate clinical coverage.
Collaborates with the Assistant Dean to develop, enforce, review, and update policies and procedures for Counseling Services to enhance the overall effectiveness and efficiency of service delivery.
Functions as a super user and system administrator for Titanium, the Electronic Health Record (EHR). Assists staff in troubleshooting issues that arise during utilization, creates and maintains clinical forms and templates within Titanium, and performs regular chart auditing to ensure staff complete accurate and timely clinical documentation in accordance with state and federal law, professional ethics, and Wellness Center policies.
Coordinates the Wellness Extended Support Program, a fee-based program that offers students long-term individual counseling and clinical case management.
Coordinates the planning and implementation of group therapy offerings each semester.
Orients and trains new counseling staff and trainees in their clinical job responsibilities.
Assists in providing staff support and direction, promoting accountability, enforcing deadlines, and providing feedback related to ongoing performance to all counseling team members as needed to maintain operational excellence.
Provides clinical supervision for counseling services staff, specifically the hours of clinical supervision required for early-career clinicians before they achieve independent licensure.
Assists in the supervision of administrative support staff to ensure the effective execution of front desk procedures/protocol, manage workflow, and provide support in serving distressed clients and managing clinical emergencies.
Provides just-in-time clinical consultation to counseling staff and trainees as needed, particularly related to crisis situations, policy interpretation, and emergent complex cases. Determines when it is necessary to involve the Assistant Dean in decision making.
Coordinates clinical risk management processes, including crisis intervention, hospitalization, and referral to higher levels of care while keeping the Assistant Dean and other authorized stakeholders informed.
Co-facilitates the weekly Clinical Consultation and Disposition meeting in which the Counseling Services team reviews treatment planning for high acuity, challenging, and/or shared cases to ensure quality of service delivery and engages in peer consultation and support.
Coordinates, schedules, and facilitates the series of Culturally Responsive Case Conferences in which each clinical staff member and trainee present at least once each academic year to support continued professional development.
Assists in providing and/or organizing training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork.
Collaborates with the clinical and administrative support staff to update/maintain forms, documents, brochures, fliers, and marketing strategies related to Counseling Services.
In collaboration with the Assistant Dean, ensures all staff are kept abreast of the legal and ethical guidelines pertaining to the delivery of clinical services and documentation.
Identifies and implements strategies to ensure that counseling services and programs meet the needs of McDaniel's diverse student population.
Coordinates a comprehensive clinical training program for graduate students in various mental health fields. This includes trainee selection, training, clinical supervision, evaluation, and affiliation responsibilities as well as oversight of other clinical staff providing supervision to trainees.
Develops and implements consistent quality assurance practices and operational metrics for counseling services.
Partners with the Assistant Dean in utilizing a data-driven approach of evaluating counseling services through data collection, service utilization tracking, and outcome measures. Identify system issues, anticipate the cost/benefits, risks, and organizational impact of decisions, and implement effective solutions in clinical operations, policies, and procedures.
Contributes to short- and long-range strategic planning for Counseling Services that aligns with the mission, vision, and goals of the Wellness Center, the division of Academic and Campus Life, and McDaniel College.
Remains current in evolving evidence-based and outcomes-driven best practices for a college-based mental health care setting through involvement in appropriate professional organizations and ongoing professional development.
Contributes to the division of Academic and Campus Life and college by attending and/or supporting events, activities, and programs sponsored by areas outside of the Wellness Center (e.g., campus-wide traditions, events, programs, etc.)
Act as the Assistant Dean's designee in their absence for operational and clinical matters.
Provides intake assessments and effective treatment planning.
Provides individual and group counseling to students presenting with a variety of personal, social, academic, and mental health concerns.
Provides case management and appropriate referrals to off-campus providers as needed.
Provides crisis assessment, intervention, and consultation as needed during working hours and on-call rotation for evenings and weekends.
Seeks immediate consultation with the Assistant Dean in situations where there is imminent concern for a student's safety or the safety of others.
Provides professional consultation to faculty, staff, college administrators, and family members of students as needed.
Establishes and maintains collaborative relationships with local hospitals, substance abuse and mental health agencies, and mental health professionals.
Maintains accurate, adequate, and timely documentation of treatment records including assessment, treatment plans, progress notes, correspondence with others, and termination records.
Follows professional ethics, state laws, FERPA, and McDaniel College Wellness Center procedures for the administration and documentation of treatment records.
Collaborates with other departments across campus (Residence Life, Student Engagement, Student Belonging, Student Accessibility and Support Services, Academic Life, etc.) to further develop the holistic well-being of all students.
Maintains professional licensure and credentials in good standing including the completion of required continuing education credits.
Observes state and national statues and guidelines related to professional role, code of ethics, and confidentiality including FERPA.
Attends weekly Clinical Consultation and Disposition meetings, biweekly Counseling staff meetings and Wellness Center staff meetings, departmental and divisional professional development sessions, and other meetings assigned by the supervisor.
Contributes to the Wellness Center's outreach programming including skill-based workshops and prevention and educational programs, including those that are part of orientation activities and other college-wide programs and events.
Generates up-to-date and accurate reports as needed.
Serves as a member of campus committees as assigned.
Performs other duties as assigned.