Associate Director of Clinical Services

Universities of Wisconsin•Madison, WI

2d•$110,197 - $120,000

About The Position

Under the direction of the Director of Mental Health Services, the Associate Director of Clinical Services is responsible for providing oversight of clinical services within Mental Health Services (MHS). The Associate Director of Clinical Services serves as a member of the Mental Health Services Leadership Team (MHLT) and is a Team Manager within UHS. Associate Director: (60%) Provides innovative leadership and vision to collaboratively develop and manage clinical services to address the mental health needs of the student population. Provides clinical consultation to UHS Mental Health and Medical providers, as well as campus and community partners. Monitors service delivery flow, providing timely reports related to utilization, services provided, and other variables to align with the mission of MHS and UHS. Ensures that staff maintain accurate and timely documentation for all clinical interactions and consultations. In collaboration with the MHLT, evaluates and modifies MHS policies and procedures to align with field standards and best practices. Provides training related to clinical services for staff and trainees. Maintains intricate knowledge of the Electronic Health Record. Serves as contact for third party crisis response service including shared afterhours consultation, monitoring for adherence to protocols, and coordinating care with MHS providers. Participates in personnel supervision as part of the MHS Leadership Team including supervision of coordinators and Assistant Directors in the clinical services area. Supports coordinators of clinical services Develop and implements initiatives related to Mental Health Services, including an annual Peer Review. Assists in the development and implementation of mental health program evaluation. Member of the campus Behavior Intervention Team, and the Student Crisis Response Team. Participates in director on call rotations. Direct Clinical Service: (25%) Provides clinical services which may include the full range of services offered Participates in the provision of mental health crisis services and on call support and responds to campus crises Provides outreach including programming and consultation Demonstrates a commitment to culturally responsive care Administrative: (15%) Maintains accurate and timely documentation for all clinical interactions and consultations. Collaborates with providers and staff in UHS units and with campus partners. Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA. Attends staff, team, workgroup and professional development meetings. Serves on internal and external committees. As resources allow, represents UHS on the UW-Madison Campus, in the Madison community, and with local, regional, and national professional organizations. Provides continuing education presentations to trainees, staff, and external organizations; and Other duties as assigned.

Requirements

Minimum of five (5) years experience in a mental health treatment setting
Minimum of one (1) year of demonstrated leadership experience in a mental health setting
LCSW, LPC, LMFT or PSY licensure in the State of Wisconsin by start date
Masters Degree or PhD in Counseling, Mental Health, Social Work, or similar discipline

Nice To Haves

Minimum of two (2) years demonstrated leadership experience in a mental health setting.
Experience in a college or adolescent/young adult mental health treatment setting
Experience with personnel supervision
Expertise in consultation and collaboration within an interdisciplinary mental health treatment setting
Evidence of clinic management including staffing, monitoring and adjusting service delivery related to utilization
Knowledge of electronic health record systems
Knowledge of state and federal legal and ethical confidentiality requirements
Evidence of oversight and leadership of quality improvement initiatives
Demonstrated attentiveness to intersectionality and health disparities
Experience in mental health crisis assessment, triage, and brief intervention
Experience with supervision of trainees

Responsibilities

Provides innovative leadership and vision to collaboratively develop and manage clinical services to address the mental health needs of the student population.
Provides clinical consultation to UHS Mental Health and Medical providers, as well as campus and community partners.
Monitors service delivery flow, providing timely reports related to utilization, services provided, and other variables to align with the mission of MHS and UHS.
Ensures that staff maintain accurate and timely documentation for all clinical interactions and consultations.
In collaboration with the MHLT, evaluates and modifies MHS policies and procedures to align with field standards and best practices.
Provides training related to clinical services for staff and trainees.
Maintains intricate knowledge of the Electronic Health Record.
Serves as contact for third party crisis response service including shared afterhours consultation, monitoring for adherence to protocols, and coordinating care with MHS providers.
Participates in personnel supervision as part of the MHS Leadership Team including supervision of coordinators and Assistant Directors in the clinical services area.
Supports coordinators of clinical services
Develop and implements initiatives related to Mental Health Services, including an annual Peer Review.
Assists in the development and implementation of mental health program evaluation.
Member of the campus Behavior Intervention Team, and the Student Crisis Response Team.
Participates in director on call rotations.
Provides clinical services which may include the full range of services offered
Participates in the provision of mental health crisis services and on call support and responds to campus crises
Provides outreach including programming and consultation
Demonstrates a commitment to culturally responsive care
Maintains accurate and timely documentation for all clinical interactions and consultations.
Collaborates with providers and staff in UHS units and with campus partners.
Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA.
Attends staff, team, workgroup and professional development meetings.
Serves on internal and external committees.
As resources allow, represents UHS on the UW-Madison Campus, in the Madison community, and with local, regional, and national professional organizations.
Provides continuing education presentations to trainees, staff, and external organizations
Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
Assists in executive decision making as a member of the leadership team of counseling services
Establishes on-going staff development activities
Manages administrative and medical records
Functions as the day-to-day contact person in the Director's absence which may involve responding to life-threatening crises and providing direction to staff and students
May manage the unit budget
Provides mental health services including diagnostic evaluations, assessments of suicide/homicide or other danger to the community, referrals and monitoring of medications, decisions regarding hospitalization or withdrawal from school, and ongoing treatment; and advises families
Manages psychological emergencies and crises for individual patients and the community at large
Functions as administrator of the counseling services and provides oversight of training efforts