Associate Director of Clinical Services , CAPS - Campus Life

Emory University•Atlanta, GA

27d•Onsite

About The Position

The Associate Director of Clinical Services is a multifaceted role within Counseling and Psychological Services (CAPS) overseeing the delivery, coordination, and evaluation of clinical services, and is a part of the CAPS Leadership Team. This is a full- time, 12-month position that assists in the development and implementation of the center's mission and vision as well as the day-to-day management of CAPS. The Associate Director of Clinical Services assumes primary leadership for the clinical service delivery model in consultation with the Executive Director. This position will also provide administrative and clinical supervision as assigned. The Associate Director also participates in the general clinical functions of a multidisciplinary and multifaceted university counseling center to include but not limited to initial consultations/assessments, brief goal-oriented individual & couples/relationship counseling, group counseling, consultation/on-call and outreach. This position may require some evening hours and occasional weekend duties, particularly in the need to respond to campus critical incidents and outreach-related requests. Employees of CAPS are essential and expected to work on-campus in accordance with policies within the division of Campus Life. Counseling & Psychological Services is a part of the Health and Wellbeing portfolio which includes the Center for Student Wellbeing, Office of Respect, and Student Health Services.

Requirements

A doctoral degree in counseling psychology or clinical psychology, OR a master's degree in social work or a related field, and six years of clinical experience.
Licensed or licensed eligible in the state of Georgia and must obtain license no later than 12 months after the start date.
Professional and demonstrated commitment to multicultural humility and delivery of clinical experiences with diverse populations.
Strong case formulation, assessment and treatment, and crisis intervention skills, including the ability to work clinically with a diverse student body.
Leadership/administrative experience within a mental health organization.
Ability to collaborate collegially with a multidisciplinary staff, both within CAPS and throughout the University community.
Ability to take the lead when appropriate, both administratively and clinically.
Effective communication, organizational, and analytical skills.

Responsibilities

Provides culturally responsive, comprehensive, high-quality, evidenced-based individual, couples/relationship, group psychotherapy, and referrals as needed to a diverse student body (in-person and virtually).
Provides crisis intervention, assessments, brief interventions, counseling, treatment, and consultation in individual and group modalities to undergraduates, graduates, and professional students presenting with varied clinical concerns.
Participates in a rotating on-call schedule as needed for after-hours consultation related to student urgent mental health needs.
Carries an appropriate treatment caseload, including individual therapy cases and leading and/or co-leading groups and workshops when appropriate, and takes responsibility for ongoing monitoring and management of case assignments
Develops, implements, monitors, and modifies clinical treatment plans that reflect evidence-based interventions that can be accomplished in a short/brief goal-oriented treatment model.
Plans and facilitates treatment coordination and communication as needed, with campus partners (e.g., Student Health Services, Office of Respect, Center for Student Wellbeing), and external agencies (e.g., inpatient) to ensure students are receiving the appropriate level of care based on presenting concerns.
Adheres to agency standards regarding case management, documentation, and scope of services.
Participates as an active and engaged member of the team, including staff meetings, multicultural seminars, case conference, professional development, and other organizational meetings; consulting appropriately with colleagues and supervisors and campus partners; and engaging in other duties as assigned.
Engages as an active member of the CAPS leadership team.
Supervises, evaluates, and provides feedback for direct reports.
Creates and delivers relevant evaluations and reports related to services.
Represents CAPS at university-wide committee meetings and campus events as appropriate; some weekend and after-hours may be required.
Serves as a consultant to the university community and collaborates with campus partners on mental health issues.
Advises, trains, and mentors student groups and leaders invested in mental health.
Develops and maintains national networking relationships in areas of responsibility through various professional organizations (e.g. Association for the Coordination of Counseling Center Clinical Services-ACCCCS).
Works closely with the Associate Director for Case Management to ensure smooth integration of emergency services and routine clinical flow.
Assists with hiring, onboarding, and orientation of new staff.
May assume administrative functions of the center as designated by the executive director in their absence.
Develops, implements, and maintains the clinical service delivery system, including access procedures, ongoing care, and the day-time triage/on-call structure.
Creates and manages the master clinical schedule, ensuring adequate coverage and equitable distribution of clinical responsibilities.
Oversees the case assignment process and manages wait times for initial consultations and intake appointments to optimize access to care.
Leads the development, implementation, and oversight of chart review procedures and clinical documentation standards.
Prepares and analyzes service delivery reports; manages clinical data tracking and reporting to inform decision-making and ensure quality improvement.
Ensures compliance with applicable ethical standards, state and federal regulations, and university policies and procedures.
Assists in the planning and coordination of clinical resources to ensure availability, accessibility, and responsiveness of services.
Identifies emerging clinical trends and service needs, helping to shape the center's strategic direction and resource allocation.
Creates and updates templates, forms, and other tools used for clinical documentation and information gathering.
Develops and maintains collaborative relationships with campus partners to strengthen interdepartmental communication and support student wellbeing.
Performs other duties as assigned to support the mission and goals of CAPS.