Associate Director of Billing Production

Integrated Pain Management Medical Group, Inc.•Walnut Creek, CA

8h•$130,000 - $140,000•Remote

About The Position

The Associate Director of Billing Production Operations, is a senior operational leader responsible for overseeing charge entry & payment posting. This role is accountable for production throughput, accuracy, and cash acceleration while building scalable workflows, staffing models, and controls to support long-term growth. The Associate Director partners closely with Clinical Operations, Coding, Credentialing, Contracting, IT, and Finance to ensure end-to-end revenue integrity and timely cash realization. This is a remote role. We are only hiring in the following states: AZ, CA, NM, NV, OR, TX and WA.

Requirements

Bachelor’s degree in healthcare administration, Business, Finance, or related field
8-12+ years with direct oversight of production-based teams.
5+ years in a leadership role managing managers and supervisors.
Strong experience in pain management, workers comp, or procedural-based specialties.
Demonstrated success leading billing insourcing or large-scale RCM transformations.
Strong knowledge of CPT billing.
Excellent analytical, communication, and leadership skills.
Experience with multiple EHR/ Practice Management systems (IMS, Nextgen, Athena, eClinicalWorks or similar)
Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables) and solid skills in other Microsoft Office applications

Responsibilities

Charge entry & production oversight, own end-to-end charge entry operations across all service lines.
Ensure timely, accurate posting of charges from all source systems.
Establish and monitor daily, weekly, and monthly production benchmarks by clinic, provider, and service line.
Implement charge reconciliation controls to ensure 100% capture of billable services.
Oversee all normal payment posting operations including ERA, EFT, lockbox, manual posting, and patient payments.
Ensure accurate posting of contractual adjustments, denials, refunds, and recoupments.
Develop payment posting QA processes to minimize posting errors and credit balance creation.
Collaborate with Finance to support monthly AR balancing, cash reporting, and reconciliation.
Assumes other responsibilities as appropriate to the position and organizational needs