Associate Director of Admissions

Southeastern College•Charlotte, NC

9d•Onsite

About The Position

OVERVIEW: The key role of the Associate Director of Admissions is to assist the Director of Admissions in overseeing student outreach and on-boarding. The Admissions Department is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, The Admissions Department plays a critical role in ensuring the new student's successful transition and integration into their respective programs. BUSINESS CONTRIBUTION: The Associate Director of Admissions is responsible for assisting the Director of Admissions in acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing their admissions team in: · Attracting, engaging, and vetting prospective students · Maintaining a pipeline of candidates · Enrolling and starting qualified students · Building the student population Direct Reports: · Admissions Coordinators o Adult o High School o Re-entry · Receptionists ESSENTIAL DUTIES: Candidate Prospecting and Managing Inquiries: The Associate Director of Admissions is responsible for assisting the Director of Admissions in bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Associate Director of Admissions must: · Manage community outreach programs and high school presentations · Ensure fair distribution of inquiries to Admissions Coordinators. Monitoring and Review: The Associate Director of Admissions is responsible for overseeing the admissions process and ensuring a steady flow of new students are enrolled and starting. To accomplish this, the Associate Director of Admissions must: · Review daily activity reports - number of calls made, calls through, appointments set, enrollments, · Track enrollment board (candidate status) · Enrollment log book · Review student files before giving the file to the Registrar Managing Team Performance: The Associate Director of Admissions is responsible for managing the performance of Admissions Coordinators. To accomplish this, the Associate Director of Admissions must: · Schedule hours for admissions staff · Monitor staff activities (phone calls, appointments, candidate interviews...) · Set and monitor monthly student start objectives · Monitor calls and interviews and provide constructive feedback · Monitor effective use of C2K Campus View system · Ensure Admissions Coordinators know/are up-to-date on program offerings · Informally touch base with each admissions counselor on a daily basis · Monitor weekly business plans for Admissions Coordinators · Provide coaching and programs for staff development Managing and Coordinating the Admissions Process: The Associate Director of Admissions is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Associate Director of Admissions must: · Ensure smooth transitions of students to Financial Aid, Bursar, and Academics · Ensure student readiness PHYSICAL DEMANDS: The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses. WORK ENVIRONMENT: Professional office setting: moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Job Specification Associate Director of Admissions Knowledge, Skills, and Experience: The Associate Director of Admissions is responsible for assisting the Director of Admissions in managing the admissions process. This includes managing and developing Admissions Coordinators and dealing with student transition issues. Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Associate Director of Admissions position.

Requirements

Admissions/academic administration
Consultative advisement
Business planning
Management - managing a team of Coordinators and administrative staff
objective setting - setting reasonable, yet high targets, and creating a plan for attaining those targets
Planning - organizing and prioritizing prospecting targets based on campus and program needs/objectives
Experience in an academic environment and particularly in a career college environment is helpful.
Experience in managing staff in client services or consultative advisement is also relevant.
Team management
Financial advisement
Professional services
Recruitment
All Associate Directors should hold a minimum of a bachelor's degree.

Responsibilities

Manage community outreach programs and high school presentations
Ensure fair distribution of inquiries to Admissions Coordinators.
Review daily activity reports - number of calls made, calls through, appointments set, enrollments
Track enrollment board (candidate status)
Enrollment log book
Review student files before giving the file to the Registrar
Schedule hours for admissions staff
Monitor staff activities (phone calls, appointments, candidate interviews...)
Set and monitor monthly student start objectives
Monitor calls and interviews and provide constructive feedback
Monitor effective use of C2K Campus View system
Ensure Admissions Coordinators know/are up-to-date on program offerings
Informally touch base with each admissions counselor on a daily basis
Monitor weekly business plans for Admissions Coordinators
Provide coaching and programs for staff development
Ensure smooth transitions of students to Financial Aid, Bursar, and Academics
Ensure student readiness