California State University System-posted about 1 month ago
Full-time • Manager
Fullerton, CA
5,001-10,000 employees
Educational Services

Welcome to the Undeclared and Academic Advising Center (UAAC). We support all undergraduate students at Cal State Fullerton, (CSUF) and our goal is to empower students to seek support and take the lead throughout their academic journey. We are seeking an exceptional individual to join our Academic Advising leadership team as the Associate Director of Academic Advising (Administrator I), leading and mentoring the college-based advising teams, including the Undeclared and the Academic Advising Center. The Associate Director of Academic Advising will lead the College of the Arts (COTA) and College of Communication (CCOM) Academic Advising Teams focusing on delivering equitable, top-notch advising for all new and continuing students. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with inclusive assets, needs, and backgrounds. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. In conjunction with advising senior leadership and college leadership, the Associate Director of Academic Advising will ensure all students will be successful in navigating their academic journey, starting at matriculation through graduation. The Cal State Fullerton academic advising enterprise is a critical unit in the university's objective to eliminate inequities in student success outcomes. Further, the Associate Director of Academic Advising will partner with colleagues to lead and execution and implementation of student success initiatives and strategies of the university. Oversees the advisors and practices in the COTA and CCOM Academic Advising Teams as well as college-specific advising related campaigns. In addition, the Associate Director of Academic Advising supports the Executive Director of Academic Advising to lead and manage campus-wide student success retention and graduation initiatives and programs, such as the Summer Grants program and the Caps on Heads Graduation Initiatives. Works closely with college advising directors, associate deans, and graduation specialists in each college to ensure the success of these initiatives and programs. Under the direction of the Executive Director of Academic Advising, the Associate Director of Academic Advising with the Training and Assessment portfolio manages the training strategic area of the academic advising practice, which will include delivering onboarding training for new academic advisors, continuing training on utilizing technology tools (e.g., TitanNet, Planner, etc.), advising-related policies and procedures, and professional development of the advising community. The training formats may include online, self-paced, in-person small and large group retreats and short sessions, live webinars, and other forms of training. Support academic advising enterprise campus-wide through the development, coordination, and delivery of a variety of theory-to-practice-based professional development experiences. Other duties as assigned.

  • Lead and mentor the college-based advising teams, including the Undeclared and the Academic Advising Center.
  • Lead the College of the Arts (COTA) and College of Communication (CCOM) Academic Advising Teams focusing on delivering equitable, top-notch advising for all new and continuing students.
  • Ensure all students will be successful in navigating their academic journey, starting at matriculation through graduation.
  • Partner with colleagues to lead and execution and implementation of student success initiatives and strategies of the university.
  • Oversee the advisors and practices in the COTA and CCOM Academic Advising Teams as well as college-specific advising related campaigns.
  • Support the Executive Director of Academic Advising to lead and manage campus-wide student success retention and graduation initiatives and programs, such as the Summer Grants program and the Caps on Heads Graduation Initiatives.
  • Manage the training strategic area of the academic advising practice, which will include delivering onboarding training for new academic advisors, continuing training on utilizing technology tools (e.g., TitanNet, Planner, etc.), advising-related policies and procedures, and professional development of the advising community.
  • Support academic advising enterprise campus-wide through the development, coordination, and delivery of a variety of theory-to-practice-based professional development experiences.
  • Other duties as assigned.
  • Master's degree from an accredited four-year college or university in higher education leadership, college student development, or a related field.
  • A minimum of five years of increasing coordinator and/or managerial responsibilities in a higher education environment.
  • Strong understanding and experience in contributing to complex, dynamic academic advising and/or student success programs in Minority Serving Institutions (e.g., Hispanic-Serving Institutions (HSIs), Historically Black Colleges and Universities (HBCUs), and Asian American and Native American Pacific Islander-Serving Institutions (AANAPISIs)), and/or in programs designed to advance the academic success of first-generation and underrepresented students.
  • Demonstrated exemplary professionalism-including appropriate confidentiality-commitment to equity and inclusion, lifelong learning, and self-professional development.
  • Excellent written and verbal communication skills, with the ability to engage various audiences across multiple communication channels, and to develop and deliver presentations.
  • Ability to lead and manage multiple projects while prioritizing both short- and long-term goals in a fast-paced environment with frequent interruptions.
  • A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
  • Doctorate in a related field from an accredited institution.
  • Knowledge of advising multiple majors, colleges, and schools, with familiarity in professional and global industry advising standards and best practices.
  • Proven skill in evaluating academic records, along with knowledge of academic program administration and career counseling principles.
  • Experience with data analytics and technology tools as they relate to planning, data-driven program development, and assessment-such as Navigate360 (EAB), Tableau, Canvas, and PeopleSoft.
  • Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to make administrative and procedural decisions and judgments.
  • Maintains confidentiality and demonstrates a spirit of teamwork and adaptability to change, fostering a cooperative environment.
  • Ability to select, supervise, and train both represented and non-represented staff, including organizing, prioritizing, scheduling work assignments, and assessing performance.
  • Knowledge of educational theory and principles, and experience in the practical application of advising techniques.
  • Familiarity with research-based evidence and frameworks regarding the trajectories and experiences of underrepresented students in higher education.
  • A valid California driver's license.
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