Associate Director, Market Research Compliance

Organon • Jersey City, NJ

14d • Hybrid

About The Position

Position Overview The Associate Director is responsible for ensuring that Primary Market Research, Competitive Intelligence, and Data Analytics is conducted in an ethical and compliant manner in accordance with the laws, regulations, Company policies and procedures, and governing body rules and standards. The Associate Director will: Be a champion for ethical and compliant Primary Market Research business processes, ensuring this is achieved through close collaboration with key stakeholders in Commercial, Legal, Compliance, Privacy, Procurement, Business Technology, Quality & Audit, and Pharmacovigilance at all levels of our business. Maintain a vigilant watch over the regulatory environment specific to Primary Market Research and Data Analytics, alerting management and senior executives of emerging regulatory changes that may impact the business processes, make recommendations and act to communicate requirements to the insights and analytics community. Be the focal point of contact and subject matter expert to business colleagues globally and will act as an advisor to ensure that compliance requirements are met, and the business stakeholder community is appropriately trained with the knowledge to manage compliance requirements without undue delay or interruption to the business. Assume responsibility for the Primary Market Research and Competitive Intelligence workflow and document management system in alignment with the associated compliance processes and lead the initiative to embed these systems in core country markets. Lead the integration of compliant, scalable AI solutions within our Primary Market Research and Competitive Intelligence functions. This will require operational execution and cross-functional collaboration to ensure AI solutions align with the Company’s overall objectives and can be effectively implemented and scaled across various business units, sectors, and regions.

Requirements

• Undergraduate degree in Business Administration, information management, marketing, finance, or related field.
• At least eight years’ work experience of which at least five years must be in related positions (e.g., Market Research, Social Media Listening, competitive intelligence, forecasting, analytics, marketing, sales, or associated operational functions).
• Expert knowledge of global pharmaceutical Primary and Secondary Research ethical and compliance practices.
• Strong knowledge of global Data Protection & Privacy and pharmacovigilance requirements (specifically EMA GVP modules; GDPR, US State Privacy Laws, LGPD and other similar regulations; and FDA requirements).
• Strong understanding of the evolving AI ecosystem and emerging technologies relevant to the Primary Market Research and Competitive Intelligence industries.
• Demonstrated ability to drive innovation through the adoption of cutting-edge AI technologies.
• Demonstrated ability to distill down and synthesize complex information from various sources and create effective reports and solutions.
• Proven quality systems management with analytical and data interpretation skills.
• Strong interpersonal skills, strong influencing, negotiating, conflict resolution skills.

Nice To Haves

• Master’s degree in Marketing, Marketing Research, Economics, Mathematics, Statistics, Computer Science, or other relevant disciplines including compliance, privacy, or law.
• Working knowledge of commercial and FCPA laws and regulations as they apply to the pharmaceutical industry.
• Ability to evaluate third-party AI solutions and provide recommendations based on performance, integration complexity and risk.

Responsibilities

• Serves as a consultant and expert resource for Primary and Secondary Research to ensure compliance with Company policies and procedures and governing body rules and standards.
• Support for the review and approval process of global HQ and US Primary Market Research projects, inclusive of Social Media Listening.
• Support the implementation of AI solutions for high-impact use cases in Primary Market Research and Competitive Intelligence in alignment with internal governance frameworks, data privacy laws, and emerging regulations.
• Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards.
• Assist with leveraging primary research as first party data in addressing business challenges, as well as with the creation of agentic AI solutions supported by proprietary insights.
• Lead the insights and analytics world-wide Pharmacovigilance processes, including annual training packages, due-diligence processes, record keeping, and reporting to Pharmacovigilance compliance; maintenance of the Pharmaceutical Master File information for Market Research; and standard Pharmacovigilance data provision to business partners as required under partnership contracts.
• Manage, update, and enhance Standard Operating Procedures, guidance, training, and associated communications to deliver ethical and compliant insights that meet the needs of the agile, digital focused, customer orientated ambitions of the Company.
• Maintain excellent working relationships with Global, Regional and Market level stakeholders including Commercial, Legal, Compliance, Quality & Audit, Privacy, Pharmacovigilance, and other associated stakeholders, such as Business Technology, to ensure efficient integration of systems and processes through collaboration across key functions contributing to Operations and Compliance.
• Support the Company priority driving a patient centered customer experience through the exploitation of innovative Primary and Secondary Research and analytical models, methodologies, tools, and capabilities being developed in Global HQ by ensuring clear business practices are defined and communicated.
• Lead the maintenance of the Primary Market Research “Compliance Action Memo” tool within project workflows in core markets.
• Support the Executive Director with internal audits, regulatory inspections and Late Case Inspections including the data requesting, responding to and fulfilling audit or regulatory findings and associated CAPAs.

Benefits

• Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees