Associate Director-L&D Strategy

AT&TDallas, TX
1dOnsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. We are searching for an Associate Director for Learning and Development to lead the team that turns business strategy into measurable capability—fast. As Associate Director, Learning & Development (L&D) Strategy, you will oversee an L&D Strategy function that identifies performance gaps, designs high-impact learning solutions, and delivers programs that strengthen leadership, accelerate change adoption, and elevate team effectiveness. You’ll partner closely with senior leaders and external vendors as a trusted advisor—aligning priorities, shaping investment decisions, and ensuring learning drives real outcomes, not just completion rates. If you’re a transformative, culture-building leader who loves making strategy actionable, you’ll thrive here.

Requirements

  • Proven experience leading an L&D strategy, learning consulting, or capability-building team
  • Strong ability to translate business problems into practical learning solutions with measurable outcomes
  • Confidence influencing senior stakeholders with clear recommendations, metrics, and business cases
  • Comfort partnering with vendors and managing delivery logistics to ensure high-quality execution
  • Data-driven mindset with a continuous-improvement approach to learner experience and program impact
  • Experience connecting learning strategy with HR technology and third-party platforms/tools
  • Change management/transformation for business
  • Bachelor’s degree in related field desired
  • 5+ years of Learning and Development experience

Responsibilities

  • Needs Assessment & Training Solutions Lead the L&D Strategy team in conducting thorough needs assessments to identify training needs and performance improvement opportunities aligned to business goals
  • Guide recommendations and administration of training plans that improve business results
  • Learning Program Design, Development & Implementation Lead the design, development, and execution of enterprise learning programs (e.g., leadership development, change management, team development)
  • Ensure consistency in content themes and manage the logistics required for effective delivery at scale
  • Stakeholder Collaboration & Consultation Act as a senior liaison between internal client organizations, training vendors, and the L&D team
  • Provide expert consultation to client leadership on training priorities, budget considerations, and strategic learning decisions
  • Shape investment decisions through clear alignment to business outcomes
  • Evaluation, Improvement & Reporting Oversee evaluation of training effectiveness using metrics, analytics, and stakeholder feedback
  • Drive continuous improvement by guiding the team to analyze data, identify insights, and implement enhancements to content and delivery
  • Technology Integration & Support Serve as a technical liaison between L&D, HR Tech, and third-party vendors
  • Support internal learning tools and collaborate with Frontline L&D Delivery resources to modernize and improve training effectiveness
  • Leadership & Job Contribution Oversee day-to-day operations and execution of initiatives aligned to strategies developed by higher management
  • Lead and develop entry-level and career-level staff; set direction, coach performance, and build a high-performing team culture
  • Ensure team priorities are clear, measurable, and aligned to business value

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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