Associate Director, K-12, Strategic Account Manager

The College Board • Santa Monica, CA

289d • $60,000 - $105,000 • Remote

About The Position

The State and District Partnerships (SDP) team at College Board is a dynamic and high-energy group dedicated to expanding opportunities for students by collaborating with educators in high schools, school districts, and state departments of education. Our team, consisting of over 100 highly engaged staff members, is committed to promoting the use of College Board programs and services, including the SAT Suite of Assessments, Advanced Placement (AP), and BigFuture. Our division is relentless in our pursuit of increasing the number of students who have access to these programs and ensuring our partners have the supports they need to implement them effectively. As an Associate Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, and/or states within an assigned territory in California. You will contribute to state and regional strategies and goals under the guidance of your manager and others working in your assigned state. Your ability to build deep and meaningful relationships with educators will play a critical role in the lives of students and educators and will allow the College Board to achieve its goals of expanding access.

Requirements

• At least 5 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives highly desired.
• Possess a passion for education and deep commitment to the College Board's mission of promoting educational equity, access, and excellence for students of all backgrounds.
• Achievement orientation, with evidence of setting and attaining goals.
• Demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously.
• Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents.
• Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team.
• Experience using customer relationship management system like Salesforce (preferred).
• Strong computer literacy, including Microsoft applications.
• Willingness & ability to travel extensively, at least 40% but may vary based on territory assignment.
• A valid driver's license and willingness to drive.
• A Bachelor's degree.
• Authorized to work in the United States.

Responsibilities

• Manage Approach to and Execution of Partnerships with Schools, Districts, and/or States (50%)
• Under guidance based on frameworks provided by leadership, execute a district and/or state strategy balancing a growth orientation with a focus on successful implementation.
• Consistently build and maintain account management planning processes and business review with each assigned account.
• Manage the operational activities of College Board commitments for delivering educational services, developing operational plans and establishing timelines for contract deliverables.
• Deeply understand state and district opportunities and problems to deliver district account plans that provide data-driven, personalized solutions that meet state and district needs.
• Set and track progress towards meeting goals with the intent of achieving or exceeding individual goals that contribute to the state- and regional-level goals of expanding post-secondary opportunities for students.
• Analyze and assess trends using College Board data sources in assigned territory, planning account activity that aligns with larger state and regional goals.
• Work with local administrators to build support for program delivery by coordinating educational services to address each deliverable in district/state plan.
• Plan and conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups.
• Maintain knowledge and expertise in K12 educational trends.
• Manage Relationships (30%)
• Build and maintain strong relationships with key officials independently or collaboratively with colleagues while continuously identifying new opportunities to cultivate partnerships.
• Conduct necessary outreach to existing, new and previous state/district partners.
• Execute Internal Processes & Manage Regional Projects (20%)
• Utilize Salesforce CRM for account management to monitor progress toward goals, to manage account plans, and for proactive opportunity and task management.
• Support the wider sales team in transactional or operational tasks.
• Contribute to divisional or regional projects assigned by leadership.

Benefits

• A comprehensive package designed to support the well-being of employees and their families and promote education.
• Health, dental, and vision insurance.
• Generous paid time off.
• Paid parental leave.
• Fertility benefits.
• Pet insurance.
• Tuition assistance.
• Retirement benefits.
• Recognition of exceptional performance through annual bonuses.
• Salary growth over time through market increases.
• Opportunities for merit raises and promotions based on increased scope of responsibility.
• A job that matters, a team that cares, and a place to learn, innovate and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree