Associate Director, IT Disaster Recovery - GRC

Humana • Washington, DC

2d • Remote

About The Position

Become a part of our caring community and help us put health first The Associate Director, IT Disaster Recovery is a strategic leader responsible for driving enterprise-wide disaster recovery compliance, governance, and resiliency. This role oversees all data management, audit response, controls management, and reporting activities necessary to maintain regulatory and operational readiness. The position is pivotal in ensuring alignment between IT and Business Continuity, enabling mature business capability mapping and process-to-application dependency understanding. The Associate Director leads the administration and development of the ServiceNow DR module and manages all related program training and documentation.

Requirements

• Bachelor's degree in information technology, Computer Science or a related field, or equivalent professional experience
• Minimum of 7-10 years of experience in IT infrastructure, business continuity, or disaster recovery, with at least 5 years in a leadership role.
• Must be passionate about contributing to a team that is transforming DR and maturing best practices and an organization focused on continuous improvement.

Nice To Haves

• Master’s degree or relevant certifications (e.g., DRII, CBCP, or similar) is preferred.
• Certified Information Systems Security Professional [CISSP], etc.) are a plus.

Responsibilities

• Lead and manage all disaster recovery compliance efforts, including data management, governance, and regulatory reporting.
• Oversee internal and external audit response activities, ensuring readiness for Medicare/Medicaid and other regulatory audits.
• Manage IT controls and coordinate RFP responses for disaster recovery requirements.
• Conduct annual DR audits of SaaS providers, ensuring vendors meet recovery and resiliency objectives and reporting on any gaps.
• Drive vendor due diligence for new and renewing contracts, ensuring appropriate recovery-focused language is included and enforced.
• Partner with Business Continuity leaders to mature business capability mapping and strengthen process-to-application mapping and dependency analysis.
• Administer, manage, and develop the ServiceNow Disaster Recovery module, ensuring its functionality aligns with program goals.
• Oversee program training initiatives and documentation management to ensure all stakeholders are educated and compliance standards are maintained.
• Provide DR compliance reporting and insights to senior leadership.
• Support inclusion in vendor testing to verify recovery objectives and enhance audit responses using robust compliance data.
• Maintain awareness of changing regulatory requirements and industry best practices.
• Partner and align on all merger & acquisition activities for smooth onboarding and transition to Humana's DR program
• A proactive, results oriented leader with strong focus on continuous improvement
• Ability to stay calm and lead effectively under pressure
• Strategic thinker with a collaborative approach to solving complex problems
• Strong relational and communication skills, able to influence and partner with associates, leaders and executives.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees