Associate Director, IT Applications - Run

Regeneron Pharmaceuticals

2d • Onsite

About The Position

The Associate Director of the IT Application Run Team will be responsible for leading and managing within assigned areas, ensure the stability, compliance, and performance of enterprise applications. Ensuring that operational processes and computerized systems deployed across IOPS meet the needs of the business and are compliant with relevant regulatory and security standards. Works with the equivalent Run Application Leads at other sites ensuring global alignment. As an Associate Director of the IT Application Run Team, a typical day might include the following: Oversee day-to-day IT application operations to ensure high service levels and SLAs are met (coverage may include application administration, minor enhancements, user support, application lifecycle, and system monitoring). Manage allocation of resources to support and maintain current applications. Establish and manage indicators of system health and performance. Ensure changes to applications and platform/OS updates are managed appropriately in collaboration with IOPS IT Operations and Corporate IT. Oversee third-party service providers (e.g., MSPs), ensuring performance and cost-effectiveness in partnership with other IT Run leads. Assist in annual IT budgeting, vendor negotiations, and resource allocation. Create and develop metrics with team leaders and utilize MDI structures to ensure optimal process and service performance. Maintain responsibility for system documentation ensuring accuracy and currency. Conduct risk assessments, audits, and implement disaster recovery and business continuity plans. Prepare the teams for regulatory and internal audits. Work with the validation and DI function to ensure systems remain in a compliant state. Proactively work with System Owners and end-users to ensure high levels of customer satisfaction. Establish communication forums with upper management and customers to provide ongoing and prompt status updates. Drive a continuous improvement mindset. Introduce process improvements and automation initiatives Ensure employee training requirements are met, development plans are in place, and performance management processes are adhered to. This Role May Be For You If: You are passionate about leading and developing teams, fostering growth, and driving performance. You thrive in environments where operational excellence and compliance are top priorities. You have a proven ability to manage resources, budgets, and vendor relationships effectively. You enjoy collaborating with cross-functional teams and engaging with stakeholders at all levels. You are driven to identify opportunities for process improvement and automation to enhance efficiency. You have a strong understanding of IT compliance guidelines, including PICS, CFR21 Part 11, Annex 11, and GAMP. You excel at balancing strategic planning with hands-on operational management.

Requirements

• BS/BA in Information Technology or related field
• 10 + years industry experience in Information Systems and Technology or equivalent combination of education and experience
• 8 of those years should be in managing employees and budgets
• 7+ years of experience in a GMP manufacturing environment
• Experience in a biotech/pharma environment

Nice To Haves

• Experience with IT Compliance guidelines including PICS, CFR21 Part 11, Annex 11 and GAMP preferred

Responsibilities

• Oversee day-to-day IT application operations to ensure high service levels and SLAs are met (coverage may include application administration, minor enhancements, user support, application lifecycle, and system monitoring).
• Manage allocation of resources to support and maintain current applications.
• Establish and manage indicators of system health and performance.
• Ensure changes to applications and platform/OS updates are managed appropriately in collaboration with IOPS IT Operations and Corporate IT.
• Oversee third-party service providers (e.g., MSPs), ensuring performance and cost-effectiveness in partnership with other IT Run leads.
• Assist in annual IT budgeting, vendor negotiations, and resource allocation.
• Create and develop metrics with team leaders and utilize MDI structures to ensure optimal process and service performance.
• Maintain responsibility for system documentation ensuring accuracy and currency.
• Conduct risk assessments, audits, and implement disaster recovery and business continuity plans.
• Prepare the teams for regulatory and internal audits.
• Work with the validation and DI function to ensure systems remain in a compliant state.
• Proactively work with System Owners and end-users to ensure high levels of customer satisfaction.
• Establish communication forums with upper management and customers to provide ongoing and prompt status updates.
• Drive a continuous improvement mindset. Introduce process improvements and automation initiatives
• Ensure employee training requirements are met, development plans are in place, and performance management processes are adhered to.

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees