Associate Director (International Admissions Operations)

University of Florida-posted 29 days ago

Full-time • Mid Level

Gainesville, FL

5,001-10,000 employees

Educational Services

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The Division of Enrollment Management is looking for an Associate Director of International Admissions Operations to lead the processing, evaluation, and enrollment of international applicants. In this role, you will manage credential evaluations, supervise and mentor an international admissions processing team, support recruitment initiatives, and collaborate with campus partners to ensure accurate, efficient, and student-focused admissions processes.

Oversee all undergraduate and graduate international credential evaluations, processing, and review.
Ensure efficient and accurate processing of international applications.
Serve as subject matter expert on international admissions policies, degree comparability, and transfer credit.
Advise admissions staff, departmental coordinators, and other key stakeholders on international student admissions policies.
Act as lead liaison with the International Center, Graduate School, English Language Institute, and other university partners.
Assist in developing and implementing policies and procedures related to international credential evaluations and processing.
Lead the International Admissions Operations team, including hiring, training, coordinating work schedules, and evaluating staff performance.
Guide and mentor staff to foster professional growth, provide constructive feedback, and support career development.
Ensure high-quality customer service in responses to inquiries from prospective international students.
Participate in office-wide planning, resource allocation, and goal setting with admissions leadership.
Contribute to long-term strategies for international admissions operations.
Coordinate with senior leadership on strategic international recruitment planning.
Participate in virtual and in-person admissions events focused on international students.
Provide counseling to domestic and international applicants regarding admissions policies and procedures.
Support undergraduate recruitment efforts, including occasional overnight travel (2-4 weeks annually), both domestically and internationally.
Operate a state vehicle for travel as needed.
Participate in holistic review of freshman applications.
Keep current on international education practices through research and participation in international professional organizations and conferences.
Perform additional responsibilities as assigned by senior enrollment management leadership.

Master's degree in an appropriate area and four years of relevant experience; or a bachelor's degree in an appropriate area and six years of relevant experience.
Valid Driver's License
Valid Passport, or ability to obtain
Required immunizations for international travel, or ability to obtain

Proven expertise in evaluating international academic credentials
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to work and communicate effectively in complex environments
Proven ability to exercise sound judgment and make independent decisions in a dynamic, fast-paced setting
Demonstrated problem-solving skills with strong attention to detail
Exceptional organizational and time management abilities, including setting priorities while maintaining an office-wide perspective
Experience supervising or guiding a team, fostering staff development and collaboration
General understanding of regulations governing student visas

Health, Dental, and Vision Insurance
State Retirement Plans
Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
Tuition Assistance (UF Employee Education Program)
Public Service Loan Forgiveness (PSLF) Eligible Employer

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