Associate Director-In Home Sales

AT&T • Arlington Heights, IL

290d • $86,700 - $130,100

About The Position

As an Integrated Solutions Manager, you'll oversee a team of sales and support staff as they work to introduce residential customers to our award-winning TV service and technology in collaboration with our service installers. Your knowledge of our wide-range of technology and services will ensure they provide customized solutions that create an elevated customer experience. You'll take on a variety of responsibilities - from hiring and training to career development and strategic planning. You'll also oversee the inventory and compliance of your team and take on fleet management responsibilities. Most importantly, you'll be tasked with ensuring your team develops and attains sales and service objectives within an assigned geographic territory. You'll ensure that each member of your team is equipped to provide customers with hands-on demos that generate new sales - effectively and independently managing their own appointments to meet sales and service objectives.

Requirements

• 3-5 years of customer facing/sales experience.
• 3-5 years of management experience, preferred.
• A Bachelor's degree, preferred.

Responsibilities

• Lead a team to deliver an elevated customer experience.
• Oversee sales and support staff introducing residential customers to TV services.
• Ensure customized solutions are provided to customers.
• Manage hiring, training, and career development of team members.
• Oversee inventory and compliance of the team.
• Take on fleet management responsibilities.
• Ensure team meets sales and service objectives within a geographic territory.
• Equip team members to provide hands-on demos to generate new sales.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree