Associate Director, Global Medical Affairs

EVERSANA•San Diego, CA

10h

About The Position

THE POSITION: The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development, Medical / Legal / Regulatory (MLR) Review, Medical Affairs (MA) Operations & Excellence, etc. This role also serves as both Client Manager and Project Manager for these projects. Additionally, this individual will be part of the MA leadership team that will support development of MA strategies, solution offerings, technology / innovation, and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources, including both full-time employees and consultants.

Requirements

Medical / Scientific degree, PharmD, MD, PhD, etc.
5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
Demonstrated experience with project management, including vendor and / or technology management
Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
Results driven and team-oriented, with the ability to influence outcomes as necessary
Able to innovate, analyze, and solve problems with minimal supervision.
Passion for technology, innovation (including AI), and process improvement
Exceptional attention to detail and communication skills
Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
Ability to communicate and interact effectively with clients

Nice To Haves

Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus

Responsibilities

Project & Client Management Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
Medical Affairs Strategy & Leadership Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on EVERSANA.com.
Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
Operational Excellence & Innovation Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
Cross-Functional Collaboration Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
Team Development & Management Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
Promote knowledge sharing and best practices across teams and projects.
Client Servicing & Relationship Management Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.