Associate Director – Global Compliance Platform (C3)

Amgen • Thousand Oaks, CA

5d

About The Position

In this vital role you will be responsible for the strategic oversight, governance, and optimization of Amgen’s global compliance platform (C3). This role ensures the platform effectively supports the execution of Amgen’s global healthcare compliance framework and enables compliant business operations across regions. The Associate Director leads platform strategy, drives process improvement and system optimization, and partners closely with Technology, Compliance, and business stakeholders to ensure the platform evolves to meet changing regulatory and operational needs. Serving as the business product owner for the C3 platform, this role defines platform capability priorities, translates compliance program requirements into system functionality, and partners with Technology teams responsible for the technical delivery of system changes. The role provides leadership for the global C3 platform team, including a Senior Manager platform owner and additional team members supporting platform operations and analytics. The Associate Director serves as a key liaison between compliance, technology, and business users to enhance usability, streamline processes, and advance digital capabilities that improve the effectiveness of the compliance program.

Requirements

• Doctorate degree & 3 years of compliance, technology, or business process experience OR Master’s degree & 5 years of compliance, technology, or business process experience OR Bachelor’s degree & 7 years of compliance, technology, or business process experience OR Associate degree & 12 years of compliance, technology, or business process experience OR High school diploma / GED & 14 years of compliance, technology, or business process experience

Nice To Haves

• Experience serving as a business product owner or capability lead for enterprise platforms, working in partnership with technology teams responsible for system delivery.
• Experience supporting or managing compliance systems, governance platforms, or enterprise workflow tools.
• Experience working in healthcare compliance, regulated industries, or pharmaceutical/biotechnology environments.
• Strong understanding of compliance program operations and how systems support policy implementation, monitoring, and risk management.
• Demonstrated ability to lead complex cross-functional initiatives involving compliance, technology, and business stakeholders.

Responsibilities

• Provide strategic oversight for Amgen’s global compliance platform (C3), ensuring the system effectively supports compliance program requirements and evolving business needs.
• Define and drive the platform roadmap in partnership with Technology and compliance leadership, prioritizing enhancements that improve usability, scalability, and compliance oversight.
• Establish and maintain governance structures, standards, and operating procedures for the platform, ensuring consistent global use and alignment with compliance policies and processes.
• Monitor platform performance, adoption, and risk indicators to ensure the system continues to support effective compliance program execution.
• Serve as the business product owner for the platform by governing enhancement intake, prioritization, and capability roadmap development in partnership with Technology teams responsible for configuration, development, and deployment.
• Identify and prioritize opportunities to streamline compliance workflows, simplify user experience, and improve operational efficiency within the C3 platform, partnering with Technology teams to implement approved system enhancements.
• Lead cross-functional initiatives to optimize platform processes, reduce manual work, and enhance system capabilities.
• Ensure platform processes remain aligned with evolving regulatory expectations, compliance policies, and industry practices.
• Leverage system data and insights to inform continuous improvement of compliance processes and program effectiveness.
• Identify opportunities to leverage automation, artificial intelligence, and intelligent agents to streamline workflows, enhance analysis of compliance data, and enable more proactive identification of potential compliance risks.
• Partner closely with Technology teams responsible for system development, maintenance, and enhancement delivery, ensuring compliance program requirements are translated into scalable platform capabilities.
• Translate compliance program strategy and operational requirements into clear system requirements and capability priorities for implementation by Technology teams.
• Support the evaluation and integration of emerging technologies, analytics capabilities, and digital tools that strengthen compliance program oversight and effectiveness.
• Evaluate and advance the use of advanced analytics, artificial intelligence, and agent-based tools to enhance the analysis and usability of C3 data, enabling more proactive compliance insights, improved decision support, and a more intuitive user experience for compliance and business stakeholders.
• Ensure strong coordination between compliance program design and technology implementation.
• Serve as the primary business owner and liaison for the C3 platform between WC&BE, Technology, and global business partners who rely on the platform to execute compliance processes.
• Collaborate with Healthcare Compliance, Legal, Finance, Commercial, and regional compliance teams to ensure platform capabilities align with operational needs.
• Liaison between enterprise platform teams and the program deployment teams, ensuring successful integration, alignment of data and systems, and coordination across enterprise technologies including eMDM and S/4HANA.
• Represent WC&BE in cross-functional governance forums and platform-related initiatives.
• Drive alignment across stakeholders to ensure consistent and effective platform utilization globally.
• Provide leadership and direction to the global compliance platform team.
• Oversee the work of the Senior Manager platform owner and supporting team members responsible for platform operations, administration, and user support.
• Ensure the team effectively manages platform configuration, issue resolution, enhancement requests, and user engagement.
• Develop team capabilities in platform operations, process improvement, and analytics.
• Develop and execute change management strategy to support system implementations, enhancements, and global deployments.
• Conduct change impact assessments and partner with business leaders and SMEs to prepare impacted teams for new processes, tools, and ways of working.
• Design and deliver targeted stakeholder communications and engagement plans to drive awareness, readiness, and adoption.
• Monitor organizational readiness and user adoption, identifying risks and implementing mitigation strategies to support successful deployment outcomes.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed