Associate Director, Global Commercial Transformation Office

Amgen•Thousand Oaks, CA

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Director, Global Commercial Transformation Office What you will do Let’s do this. Let’s change the world. In this vital role the Associate Director, Global Commercial Transformation Office will play a critical role in advancing the Global Commercial Operations (GCO) transformation agenda—driving strategic projects, enabling organizational change, and shaping executive-level communications that influence decision-making and alignment across the global Commercial organization. This high-visibility role will partner closely with Commercial leadership, the GCO Senior Leadership Team (SLT), and enterprise partners to support transformation priorities, drive business performance, and enhance organizational effectiveness. The ideal candidate brings strong strategic and financial acumen, exceptional communication skills, and the ability to collaborate effectively across a matrixed organization to deliver measurable business outcomes. Key Responsibilities Strategic Project Leadership Drive and support strategic initiatives that enable commercial growth, operational excellence, and transformation across global markets. Develop business cases, recommendations, and frameworks that inform GCO strategic priorities and decision-making. Serve as a key thought partner to the Vice President, GCO Transformation, contributing to portfolio design, prioritization, and execution of transformation initiatives. Executive and Board Communications Develop high-impact materials, presentations, and narratives for senior executives and Board-level audiences across a wide variety of topics (e.g., global commercial strategy, global commercial execution, commercial transformation) Translate complex information into clear, compelling, and visually engaging communication tailored for strategic audiences. Support storytelling that inspires alignment and mobilizes action across GCO and enterprise stakeholders. Change Management and Communications Design and execute communication and change strategies that enable successful adoption of new processes, tools, and operating models. Partner with global and regional leaders to embed change at all levels—translating strategic intent into actionable outcomes. Collaborate with internal communications and transformation partners to ensure messaging consistency and engagement throughout the organization. Opportunity Identification and Business Insights Assess opportunities across GCO and cross-functional areas to identify transformation levers and performance improvement initiatives. Leverage data and analytics to inform business cases and measure impact of key initiatives. Connect transformation insights to enterprise objectives and drive alignment across stakeholders. Stakeholder Engagement and Collaboration Build strong partnerships across GCO, Finance, Tech, HR, and other enterprise teams to ensure alignment and effective delivery of strategic priorities. Collaborate with the Results Delivery Office (RDO) and Tech and Workforce Strategy teams to drive transformation outcomes and benefit realization. Foster collaboration across global, regional, and local Commercial teams to accelerate implementation of change. Why This Role Matters This is a unique opportunity for a transformation-minded leader to help shape the evolution of Amgen’s Global Commercial Operations organization. The Associate Director will: Operate at the intersection of strategy, transformation, and executive leadership. Partner with senior leaders to drive initiatives that enhance agility, performance, and operational excellence. Play an integral role in enabling a more connected, data-driven, and future-ready commercial organization. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative person with these qualifications.

Requirements

Doctorate degree and 3 years of experience in management consulting, commercial strategy, business transformation, or related disciplines OR Master’s degree and 5 years of experience in management consulting, commercial strategy, business transformation, or related disciplines OR Bachelor’s degree and 7 years of experience in management consulting, commercial strategy, business transformation, or related disciplines OR Associate’s degree and 12 years of experience in management consulting, commercial strategy, business transformation, or related disciplines OR High school diploma / GED and 14 years of experience in management consulting, commercial strategy, business transformation, or related disciplines

Nice To Haves

Bachelor’s degree in Business, Life Sciences, or related field required; advanced degree (MBA, MPH, etc.) preferred.
8+ years of relevant experience in management consulting, commercial strategy, business transformation, or related disciplines.
Proven ability to lead and support complex projects with multiple stakeholders in a global, matrixed environment.
Exceptional written and verbal communication skills, with demonstrated experience preparing executive- and Board-level materials.
Strong analytical, problem-solving, and strategic thinking capabilities.
Experience in organizational transformation, change management, or communications strongly preferred.
High degree of executive presence, professionalism, and comfort operating in a fast-paced, high-stakes environment.

Responsibilities

Drive and support strategic initiatives that enable commercial growth, operational excellence, and transformation across global markets.
Develop business cases, recommendations, and frameworks that inform GCO strategic priorities and decision-making.
Serve as a key thought partner to the Vice President, GCO Transformation, contributing to portfolio design, prioritization, and execution of transformation initiatives.
Develop high-impact materials, presentations, and narratives for senior executives and Board-level audiences across a wide variety of topics (e.g., global commercial strategy, global commercial execution, commercial transformation)
Translate complex information into clear, compelling, and visually engaging communication tailored for strategic audiences.
Support storytelling that inspires alignment and mobilizes action across GCO and enterprise stakeholders.
Design and execute communication and change strategies that enable successful adoption of new processes, tools, and operating models.
Partner with global and regional leaders to embed change at all levels—translating strategic intent into actionable outcomes.
Collaborate with internal communications and transformation partners to ensure messaging consistency and engagement throughout the organization.
Assess opportunities across GCO and cross-functional areas to identify transformation levers and performance improvement initiatives.
Leverage data and analytics to inform business cases and measure impact of key initiatives.
Connect transformation insights to enterprise objectives and drive alignment across stakeholders.
Build strong partnerships across GCO, Finance, Tech, HR, and other enterprise teams to ensure alignment and effective delivery of strategic priorities.
Collaborate with the Results Delivery Office (RDO) and Tech and Workforce Strategy teams to drive transformation outcomes and benefit realization.
Foster collaboration across global, regional, and local Commercial teams to accelerate implementation of change.

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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