Associate Director, Food Quality Systems Strategy

Campbell's

About The Position

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell’s… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell’s offers unlimited sick time along with paid time off and holiday pay. If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees. How you will make history here… The Associate Director of Quality Systems Strategy serves as a pivotal leader in defining and governing the organization’s comprehensive quality management ecosystem. This role leverages deep expertise in Food Safety and Quality IT systems to provide strategic oversight, integration, and continuous improvement across multiple platforms. The position ensures compliance, operational excellence, and alignment with business objectives while leading a team of professionals and acting as the primary liaison among Quality, IT, Operations, and other cross-functional stakeholders to deliver a unified vision for enterprise-wide quality systems.

Requirements

Bachelor's degree, preferably in Business Administration, Information Systems, Food Science, Quality Management, or a related field.
10 years of experience, with at least 5 years in FSQA with direct experience in food safety, quality management, or digital transformation.
3 years’ experience people management.

Nice To Haves

Master's degree preferred.
Demonstrated expertise in digital FSQA tools and platforms (e.g., Redzone, Veeva Vault QMS, PLM software, LIMS, data analytics software).
Strong analytical skills, with the ability to interpret data and translate it into actionable insights.
Strong understanding of food safety regulations and standards (e.g., FSMA, GFSI).
Proven ability to manage projects and lead cross-functional teams.
Excellent communication, interpersonal, and problem-solving skills.
Strong analytical and data interpretation skills.
Experience with specific digital FSQA software platforms.
Certifications in food safety or quality management (e.g., HACCP, SQF).
Experience in a leadership role within a food manufacturing or processing environment.

Responsibilities

Strategic Leadership: Develop and implement a comprehensive digitalization strategy for the FSQA function, aligning with overall business goals and regulatory requirements.
Technology Implementation: Spearhead the selection, implementation, and integration of digital tools and platforms (e.g., QMS, LIMS) to optimize food safety and quality management systems across the organization. Ensure systems are fully functional, up-to-date, and aligned to the holistic view of business capabilities being delivered as part of the technology offering.
Process Optimization: Analyze and map business processes in quality control, product testing, and regulatory compliance. Work with the business and IT teams to streamline workflows, identify opportunities for process improvement, standardization and recommend solutions that enhance system efficiency and quality outcomes. Collaborate with IT and data teams to integrate food safety and quality systems with ERP, MES, and other platforms. Automate quality checks, non-conformance tracking, and corrective action workflows
Data Analysis & Reporting: Leverage data analytics to identify trends, improve processes, and enhance food safety and quality outcomes. Utilize PBI and other visualization tools to provide insights to management including key metrics such as product deviations, incident analysis, and audit outcomes.
Regulatory Compliance & Documentation: Ensure that all quality systems and processes adhere to relevant food safety and quality regulations, such as FDA, GMP, SQF, ISO 9001, FSMA, BRC and HACCP. Assist with documentation and auditing of quality systems to ensure continuous compliance.
Change Management: Lead change management initiatives to drive the adoption of digital tools and processes within the FSQA team.
Collaboration & Communication: Effectively communicate and collaborate with internal and external stakeholders to advance digital FSQA initiatives. Act as a bridge to ensure seamless communication and alignment between business requirements and IT solutions. Interacts with key vendors to quality management systems, with experience in tool selection, implementation and adoption including rollout of enterprise software leveraging strong OCM principles. Mentor and guide QA/FS team on digital transformation and best practices. Communicate program updates and KPIs to senior leadership.
Team Development: Build and mentor a high-performing team of digital FSQA professionals.

Benefits

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell’s offers unlimited sick time along with paid time off and holiday pay.
If in WHQ – free access to the fitness center.
Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

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