Associate Director, Field Excellence and Data Operations

Intellia Therapeutics • Cambridge, MA

75d • $189,000 - $231,000 • Hybrid

About The Position

The Associate Director of Field Excellence and Data Operations will support the building and operations of Intellia's broader Commercial data and field support ecosystem. This role sits at the center of technology, business planning and field execution and will report to the Senior Director of Commercial Data and Operations. This role will necessitate close interaction across the enterprise including; IT, Sales, Insights and Analytics, Marketing, Field/Home Office based employees, etc., and a unique blend of technical and people skills and a willingness to learn. The Associate Director of Field Excellence and Data Operations will support commercial excellence by synthesizing data, influencing decisions and directing sales execution. Experience managing systems like CRM is a plus, but more important is knowing how it achieves commercial objectives. There will be wide exposure within the organization and a broad opportunity to build skills, competencies and a network for career growth. In partnership with IT this role will support the management the commercial data warehouse and adjacent systems that support CRM, Reporting, MDM, data governance etc. and will be well supported by IT. Additionally this role will partner with sales to deliver solutions that support sales execution like Incentive Compensation, Field Sales Reporting, Targeting, etc.

Requirements

• Results-driven self-starter with a strong sense of accountability, performance orientation, and the ability to collaborate effectively across functional teams
• Ability to build relationships across internal and external stakeholders
• Organized and logical with a high degree of flexibility and adaptability
• Ability to operate in a fast-paced, entrepreneurial and collaborative environment with strong interpersonal skills and ability to work positively with others
• Bachelor's degree in business, Marketing, Life Sciences, or related fields
• 7+ years of life science industry or relevant consulting experience
• Broad experience across numerous pharmaceutical data sources
• Salesforce, data warehouse and data management experience
• Field planning and commercial operations experience
• Managing of vendor relationships

Responsibilities

• Partner with IT and cross functional partners to design and implement a commercial data environment
• Develop and maintain Veeva CRM best practices
• Manage vendor support for commercial data integration activities
• Utilize commercial data sources to provide recommendations and insights
• Support data governance and MDM best practices
• Coordinate and integrate digital & multi-channel marketing data into a commercial data environment
• Support and advance field focused business needs (targeting, alignment, segmentation, call planning)
• Support the Incentive Compensation process (design and administration)
• Serve as a lead for commercial field effectiveness and operational inquiries
• Manage territory alignments
• Identify enhancements of field platforms including CRM, dashboards and processes geared at providing deeper more actionable insights
• Ensure field employees have necessary information, data and insights

Benefits

• Performance-based annual cash bonus
• New hire equity grant
• Eligibility for annual equity awards

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees