Associate Director, Engagement.AI for Medical

Johnson & Johnson Innovative Medicine•Horsham, PA

19d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Johnson & Johnson Innovative Medicine is seeking an Associate Director, Enagement.AI for Medical, to support the Oncology portfolio and lead end-to-end development of customer engagement solutions. This includes designing data products, building driven insight engines, driving MSL & omnichannel strategy and operations, and measurement the impact of medical engagement. The Associate Director, Engagement.AI for Medical, will play a pivotal role in leading our medical engagement transformation-driving the end-to-end execution of analytics and advanced AI/ML solutions across key dimensions of medical customer engagement. This role is crucial to delivering a superior, personalized experience that delights customers and positions Johnson & Johnson Innovative Medicine for sustained competitive advantage. We’re looking for self-starter with strong business intuition, deep healthcare industry knowledge, and the agility to thrive in a fast-paced, evolving environment. Candidates must demonstrate deep expertise in pharmaceutical data and proven experience in designing and delivering analytics solutions. This role is based in Horsham, PA.

Requirements

A minimum of 8 years of relevant business experience in healthcare, analytics, data science, management consulting or related field is required.
A minimum of a master’s degree is required; Ph.D. is highly preferred.
Proven experience working with healthcare claims, electronic health records (EHRs), and specialty pharmacy data for real-world evidence generation and patient analytics—particularly in identifying unmet needs and treatment gaps—is required.
Strong influencing skills with the ability to engage stakeholders at all levels, and collaborate across diverse business functions, are required.
Successful track record of implementing innovative solutions—including AI/ML applications—within the pharmaceutical industry is required.
Solid understanding of machine learning techniques (e.g., supervised, unsupervised, deep learning), including their practical applications and limitations in real-world settings, is required.
Ability to do hand-on analytics.
Ability to interpret predictive model outputs, evaluate performance, and translate findings into actionable insights that align with brand strategy is required.
Strong project management and cross-functional leadership skills, with a demonstrated ability to deliver results in a matrixed environment, are required.
High intellectual curiosity and a passion for continuous learning and innovation are essential.

Nice To Haves

Advanced Analytics
Consulting
Critical Thinking
Data Analysis
Data Privacy Standards
Data Quality
Data Reporting
Data Savvy
Data Science
Data Visualization
Digital Fluency
Econometric Models
Mentorship
Strategic Thinking
Tactical Planning
Technical Credibility

Responsibilities

Will work with the ME.AI Director, Engagement Manager and vendor partners to design, deploy, and enhance medical engagement solutions for the oncology portfolio.
Will be responsible for identifying opportunities to improve competitiveness, drive execution efficiencies, and optimize medical engagement to maximize patient impact.
Drive continuous evaluation and enhancement of data sets and products to strengthen insights and predictive capabilities for medical customer engagement.
Collaborate with cross-functional partners to identify and quantify opportunities to improve patient outcomes through compliant scientific exchange, evidence dissemination and insights generation.
Partner closely with HCC, privacy, and legal to ensure all solutions are grounded in compliance and uphold patient confidentiality.
Develop and own the measurement framework to evaluate execution, track impact, and identify opportunities to optimize investment.
Collaborate across medical affairs, scientific affairs, commercial advanced analytics, data science & engineering, and information technology, among others, to shape medical omnichannel solution roadmap and evolve scientific engagement strategies.

Benefits

employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours