Associate Director, Editorial & Operations

San Francisco Bay University-posted 2 days ago
Full-time • Manager
Hybrid • Fremont, CA
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The Associate Director, Editorial & Operations is a key member of SFBU’s Communications & Marketing team, blending editorial excellence with operational leadership. This role manages the editorial calendar, content governance, intake and workflow systems, and internal and executive communications — ensuring that every message aligns with SFBU’s mission, values, and strategic priorities. Reporting to the Director of Communications & Marketing, the Associate Director ensures a unified, high-quality voice across all channels and drives the operational efficiency that enables a fast-paced, creative communications environment to thrive. Located in Fremont, CA, this is an exempt, full-time position eligible for hybrid work.

  • Own and manage the institution-wide editorial calendar, aligning storytelling and content strategy to institutional priorities.
  • Edit and quality-assure major content across digital, print, and executive platforms, ensuring adherence to brand, editorial, and accessibility standards.
  • Provide editorial oversight and coaching to content creators to maintain clarity, consistency, and alignment with SFBU’s brand narrative.
  • Partner with the Director to advance SFBU’s editorial vision, messaging framework, and storytelling excellence.
  • Lead internal communications for faculty, staff, and students, including the Bayhawk Bulletin, intranet updates, and community messages.
  • Draft and refine speeches, memos, and executive communications for senior leadership.
  • Partner with Operational Leaders and the President’s Office to strengthen internal storytelling and foster a transparent, connected university culture.
  • Lead weekly intake and prioritization meetings, managing team workflows, capacity, and deadlines.
  • Maintain visibility into all projects to ensure timely, on-brand, and high-quality execution.
  • Coordinate cross-functional content planning with Enrollment, Advancement, Academics, and Student Affairs.
  • Support the Director in managing agency deliverables and optimizing collaboration between in-house and external resources.
  • Collaborate with Digital & Analytics to assess content performance and audience engagement metrics.
  • Use insights to guide content planning, channel strategy, and message refinement.
  • Maintain and evolve communications playbooks, templates, and process documentation to support scale and consistency.
  • Champion a culture of learning, reflection, and operational excellence within the Communications team.
  • Bachelor’s degree in communications, journalism, public relations, marketing, or a related field.
  • Minimum 6 years of experience in editorial leadership, communications strategy, or operations management.
  • Exceptional writing, editing, and content development skills with strong attention to style, structure, and tone.
  • Proven ability to manage cross-functional workflows, deadlines, and complex communications initiatives.
  • Experience developing or managing internal and executive communications.
  • Commitment to equity, inclusion, accessibility, and audience-centered storytelling.
  • Experience in higher education or mission-driven organizations.
  • Familiarity with content management systems (CMS), project management platforms, and digital analytics tools.
  • Experience with hybrid in-house and agency collaboration models.
  • Demonstrated ability to scale content operations and improve processes
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