Associate Director, Editorial & Operations

San Francisco Bay University•Fremont, CA

48d•Hybrid

About The Position

The Associate Director, Editorial & Operations is a key member of SFBU’s Communications & Marketing team, blending editorial excellence with operational leadership. This role manages the editorial calendar, content governance, intake and workflow systems, and internal and executive communications — ensuring that every message aligns with SFBU’s mission, values, and strategic priorities. Reporting to the Director of Communications & Marketing, the Associate Director ensures a unified, high-quality voice across all channels and drives the operational efficiency that enables a fast-paced, creative communications environment to thrive. Located in Fremont, CA, this is an exempt, full-time position eligible for hybrid work.

Requirements

Bachelor’s degree in communications, journalism, public relations, marketing, or a related field.
Minimum 6 years of experience in editorial leadership, communications strategy, or operations management.
Exceptional writing, editing, and content development skills with strong attention to style, structure, and tone.
Proven ability to manage cross-functional workflows, deadlines, and complex communications initiatives.
Experience developing or managing internal and executive communications.
Commitment to equity, inclusion, accessibility, and audience-centered storytelling.

Nice To Haves

Experience in higher education or mission-driven organizations.
Familiarity with content management systems (CMS), project management platforms, and digital analytics tools.
Experience with hybrid in-house and agency collaboration models.
Demonstrated ability to scale content operations and improve processes

Responsibilities

Own and manage the institution-wide editorial calendar, aligning storytelling and content strategy to institutional priorities.
Edit and quality-assure major content across digital, print, and executive platforms, ensuring adherence to brand, editorial, and accessibility standards.
Provide editorial oversight and coaching to content creators to maintain clarity, consistency, and alignment with SFBU’s brand narrative.
Partner with the Director to advance SFBU’s editorial vision, messaging framework, and storytelling excellence.
Lead internal communications for faculty, staff, and students, including the Bayhawk Bulletin, intranet updates, and community messages.
Draft and refine speeches, memos, and executive communications for senior leadership.
Partner with Operational Leaders and the President’s Office to strengthen internal storytelling and foster a transparent, connected university culture.
Lead weekly intake and prioritization meetings, managing team workflows, capacity, and deadlines.
Maintain visibility into all projects to ensure timely, on-brand, and high-quality execution.
Coordinate cross-functional content planning with Enrollment, Advancement, Academics, and Student Affairs.
Support the Director in managing agency deliverables and optimizing collaboration between in-house and external resources.
Collaborate with Digital & Analytics to assess content performance and audience engagement metrics.
Use insights to guide content planning, channel strategy, and message refinement.
Maintain and evolve communications playbooks, templates, and process documentation to support scale and consistency.
Champion a culture of learning, reflection, and operational excellence within the Communications team.