Associate Director, Donor Relations

Brigham and Women's Hospital•Somerville, MA

57d•$78,000 - $113,454•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Development Office for Mass General Brigham's two world-renowned academic medical centers (AMC), Massachusetts General Hospital and Brigham and Women's Hospital, are now unified and represent a team of 350+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that will advance caring and curing for patients in Boston and around the world. Join us in our mission to transform the future of medicine. Philanthropy enables MGB's academic medical centers to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. The AMC Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule. The Associate Director, Donor Relations, works closely with colleagues across the Academic Medical Centers (AMC) Development Office and Mass General Brigham to project manage key deliverables related to principal and transformational gift solicitations. The Associate Director reports to the Senior Director, overseeing the principal and transformational solicitation program, and the gift agreement programs, and plays a key role as a member of the Donor Relations team.

Requirements

This position requires 5-7 years of donor relations or related, transferable experience and a bachelor's degree.
Strong project management experience and organizational skills; an ability to balance multiple priorities with competing due dates while maintaining a strategic vision for individual work.
Strong commitment to customer service, exceptional quality standards, and adopting best practices and efficiencies.
A collaborative approach to setting priorities and managing expectations, staying flexible with navigating change, and being open to new ideas.
Excellent interpersonal skills and the ability to work collaboratively, effectively, and politely with diverse audiences and stakeholders.
Ability to analyze systems and to identify and propose effective process improvements to stewardship operations.
Strong written and verbal skills.
Creative, honest, and considerate, with a high level of energy and enthusiasm.
Proficient in Blackbaud CRM or experience with other sophisticated relationship management database(s)/CRM.
Strong command of Microsoft Office applications.

Responsibilities

Participate in strategic conversations related to principal and transformational gift solicitations, including gift conversations at $10M+.
Serve as a project manager to coordinate the various deliverables that stem from gift strategy meetings, including funding and naming opportunities (people, places, programs), gift agreements, special correspondence, and fund-related questions.
Build strong relationships with Donor Relations team colleagues, gift officers, and other teams to ensure timely and seamless responses to requests.
Identify and implement strategic steps that will help to move gift conversations from strategy to fruition.
Partner with the Sr. Director to create and maintain new procedures and processes to ensure strong moves management.
In collaboration with the Sr. Director, identify and leverage technology apps, tools and multimedia communications strategies that enhance project management and deliverables.
Research industry trends, best practices, and benchmark with peer institutions to measure the program's success.