Associate Director, Disability and Access

University of Texas at Austin

1d • $81,000 • Onsite

About The Position

Based in the philosophy that all students should be assured equal access and opportunity, Disability and Access (D&A) works to eliminate physical, instructional and attitudinal barriers by providing reasonable accommodations and fostering awareness within the University community. To learn more about Disability and Access, please visit https://disability.utexas.edu/. This position advances access for students with disabilities by leading accommodation processes, supervising access coordination staff, and serving as a central campus resource on accessibility. Through managing a high‑volume caseload, strengthening cross‑campus partnerships, and improving systems and workflows, this role ensures students receive timely, effective accommodations and supports the University’s commitment to an inclusive, accessible learning environment.

Requirements

• Bachelor's degree in psychology, social science, behavioral science, or related field.
• Three (3) years of experience working in disability services, student affairs, counseling, or another student‑support role in a higher‑education setting
• Experience reviewing psycho-educational reports, working within the guidelines of the ADA, ADAAA and Section 504.
• Experience counseling students or advising college students with disabilities.
• Experience with crisis management and counseling.
• Excellent interpersonal skills.
• Strong communication skills for working with students, families, faculty, and campus partners
• Possession of a professional demeanor.
• Relevant education and experience may be substituted as appropriate.

Nice To Haves

• Master's degree in education, psychology, social science, behavioral science or related field.
• Five or more years of progressively responsible experience in disability services or a closely related area.
• Supervisory experience overseeing professional staff, graduate assistants, or student employees.
• Familiarity with universal design, accessibility best practices, and emerging trends in disability support.
• Working experience determining academic accommodations, providing therapeutic services and/or completing evaluations for individuals with learning, attentional, autism spectrum, and/or psychological disorders.

Responsibilities

• Coordinate processes with internal D&A teams and external campus partners related to student accommodations and services, including, but not limited to: priority registration, course load reduction/medical withdrawal, and accommodation letters. Make recommendations for process improvements, provide training, and ensure relevant timelines are met and updates are communicated internally and externally.
• Work with other staff members on assessment goals and collecting, reviewing, and interpreting departmental data.
• Hire, train, supervise, and evaluate 6 access coordinators to determine appropriate and reasonable service delivery to students with disabilities. Provide guidance, feedback, and project-specific oversight to the access coordinators.
• Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 225 students. Determine reasonable accommodations and support faculty and staff in the implementation of approved accommodations.
• Ensure accurate records are maintained in a confidential manner in keeping with the University’s document retention policy, privacy laws, FERPA, and ADA requirements. Function as a member of D&A, assist with general functions of the office and special projects as assigned.
• Oversee processes to ensure maintenance of D&A student files (e.g.: data consistency, inactivations, record retention, etc.). Ensure end-of-the-semester reporting requirements are met. Work closely with D&A Director of Campus Access and Collaboration on data syncs, database updates and maintenance, and data reporting.
• Provide support for access coordinators and senior access coordinators related to clarification on D&A processes and procedures. Serve as point-of-contact for day-to-day questions and concerns from access coordinators and administrative staff related to student interactions, accommodations, and documentation. Lead consultation and review sessions.
• Serve as point-of-contact for campus departments on student-facing concerns (e.g.: ADA, Texas Parents, Student Outreach and Support, Office of the President, etc.). Communicate and problem-solve with a variety of stakeholders, including students, faculty, staff, administrators, and community members. Update D&A directors and access coordinators as needed related to specific student situations or access concerns.
• Presents accessibility and disability information at campus events and training for students, faculty, staff, and the campus community. Leads and participates in campus committees related to accessibility. Fill in for D&A directors on meetings and projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees