About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. About the Role We are seeking an accomplished leader to drive AT&T’s Identity and Access Management (IAM) Access Operations. This is a hands-on leadership role focused equally on technical excellence and building high-performing teams. The ideal candidate brings deep IAM domain expertise, a passion for mentoring and developing people, and direct experience managing all aspects of team performance and HR responsibilities in a large, complex organization.

Requirements

  • Extensive IAM Experience: Proven expertise in IAM operations, including direct management of application onboarding, access certification, and support for complex enterprise environments.
  • Exceptional Leadership: Demonstrated success managing, mentoring, and developing teams—with full lifecycle HR responsibilities (hiring, performance, development, and engagement).
  • Team Management Experience: Previous experience managing teams of 10–20 direct reports, with a focus on fostering high performance and professional growth.
  • Corporate Experience: Background in large enterprise settings, with the ability to navigate complex structures and drive results at scale.
  • Strong Communication: Ability to engage, influence, and build consensus with stakeholders at all levels.
  • Strategic Mindset: Balance vision and execution, with a drive for operational excellence and innovation.

Responsibilities

  • Lead and Inspire: Direct and develop a high-performing IAM operations team. Mentor, coach, and build talent while fostering a culture of collaboration, accountability, and continuous improvement.
  • People Management: Manage all aspects of personnel administration, including hiring, performance reviews, development planning, coaching, recognition, and resolution of HR matters.
  • Domain Expertise: Bring deep, hands-on experience across core IAM domains—Identity Governance and Administration (IGA), Privileged Access Management (PAM), enterprise authentication platforms, and modern IAM technologies.
  • Operational Excellence: Oversee day-to-day IAM operations, ensuring best-in-class service delivery, process improvement, and operational reliability at an enterprise scale.
  • Stakeholder Engagement: Collaborate with business and technology partners, serving as a trusted advisor on IAM operations and strategy.
  • Large-Scale Impact: Thrive in a fast-paced, matrixed corporate environment, delivering results across multiple teams and time zones.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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