Associate Director, CV Accounts & Customer Engagement - Los Angeles, CA

Bristol Myers Squibb•San Diego, CA

41d

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary The Associate Director, CV Accounts & Customer Engagement, reports to the Director, CV Accounts & Customer Engagement and will work cross-functionally with matrix teams, both in the field and at the home office, to ensure tactical execution aligns with the overall brand strategy. By collaborating with teams focused on reimbursement, REMS, access, brand, and field operations, the Associate Director will support business goals and drive the effective implementation of strategic initiatives to achieve organizational objectives.

Requirements

Field Based Role. Minimum 5 years of experience in marketing, access, account management, business development, or sales leadership within the pharmaceutical or healthcare industry. Cardiovascular experience strongly preferred.
Must possess a bachelor's degree; an advanced degree is strongly preferred.
Deep understanding of the U.S. healthcare system, including hospitals and acute care, integrated delivery networks (IDNs), limited distribution networks (LDNs), organizer provider networks, and payer dynamics
Experience with hospital payment models and metrics, formulary access and reimbursement dynamics, pathways and protocol development, EMR/EHR systems, pharmacy planning and operations strongly preferred.
Track record of driving revenue growth and / or achieving field execution targets in the pharmaceutical industry and consistently exceeding expectations
Strong strategic thinking skills with the ability to structure complex challenges and translate them into actionable plans.
Strong ability to interface with stakeholders both internally and externally.
Excellent communication skills, both written and oral
Experience in the pharmaceutical or healthcare industry with a strong focus on hospital-based sales and market access

Responsibilities

Deliver all access, value, PHM, quality, and unbranded messages and tools with population health decision makers or C-suite individuals.
Support safe and appropriate use of BMS CV products through education on treatment protocols, order sets and other clinical management tools with formulary committee members.
Support onboarding and ongoing management to LDN operations at SPs to support REMS and access.
Education around EHRs through approved resources and referral to the HIT specialist
Collaborate cross-functionally with Sales, Medical, Marketing, Market Access, Patient Services, BI&A, and other matrix teams to support strategic initiatives.
Establish BMS as a credible and trusted partner amongst the thought leaders in Cardiology.
Support the brand's commercial efforts at conferences (National and Regional Level)
Support content development of Speaker Programs and training of Speakers.
Gather local and national insights to inform brand strategy through KOL engagement.
Support advisory boards by providing input on content development (e.g., discussion guides) for non-access related advisory boards.
Develop regional/local expertise in HCM care pathways and identify key opinion leaders.
Ensure all activities are conducted in full compliance with applicable laws, regulations, and BMS policies.
Uphold high ethical standards while driving business success and fostering a customer-centric approach.

Benefits

Medical, pharmacy, dental and vision care.
Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K).
Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
Other perks like tuition reimbursement and a recognition program.

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