Associate Director, Customer Supply Chain (Amazon)

Clorox • Alpharetta, GA

22d • Hybrid

About The Position

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: The Associate Director of Customer Supply Chain - leads a group of Customer Supply Chain Managers who are the primary interface between the Customer, the internal Clorox Customer team and the Clorox Supply Chain organization, supporting all categories of Clorox products. The Associate Director is responsible for developing and enforcing the use of common tools & processes to ensure that service is provided in a consistent, effective and efficient manner. The Associate Director will lead the Customer Supply Chain team in efficiently delivering the company's strategy, exceeding Customer expectations, and driving joint value creation for Clorox and the Customer throughout the end-to-end supply chain.

Requirements

• Bachelor’s degree in Business, Science, Supply Chain or related field.
• 5+ years of demonstrated experience working with CPG Retailer partners and ecommerce platforms; preferably with ownership of driving revenue growth and/or cost mitigation and strong understanding of supply chain requirements within ecommerce channels.
• 7+ years of demonstrated supply chain experience within Operations, preferably with ownership for KPI performance, budgeting, continuous improvement, and forecasting processes
• 7+ years of demonstrated leadership experience - presence and communication skills, able to inspire trust and quickly build credibility within the company
• 10+ years of people management experience, with the ability to lead teams toward business objectives
• Strategic thinking to quickly identify supply chain gaps where we need to invest
• Proven track record of delivering exceptional results in a customer-facing capacity and having a strategic mindset to drive efficiency and effectiveness of the supply chain
• Must be able to motivate and lead within the culture of Clorox, using influencing skills in a collaborative, harmonious fashion to work across the functions of the organization & drive the pace to achieve results
• Strong relationship development, conflict resolution, and team building instincts
• A fresh, forward-looking approach and the willingness and vision to act as a change agent

Nice To Haves

• MBA is preferred

Responsibilities

• Own the Supply Chain relationship with the Customer in collaboration with Sales, serving as the "voice of the customer" across Supply Chain functions.
• Lead a team of supply chain managers and analysts in daily planning, collaboration, and order fulfillment.
• Responsible for hiring, training and development of team including performance management processes.
• Regularly interface with external (e.g. Customers) and internal (e.g. Sales, Supply Chain, IBP,) stakeholders to understand requirements.
• Proactively assess and communicate performance results to internal and external stakeholders.
• Provide resource management as follows: manage the process by which resources are allocated against project requests to maximize value for Clorox and develop and deploy tools and processes utilized by Customer Supply Chain Managers.
• Develop & support the strategy to support Customer business requirements, customer interaction, external networking, and business interaction.
• Influencing internal stakeholders to drive required changes.
• Lead cross-functional efforts within the company's Supply Chain functions to optimize service to the customer, driving partnerships with the Customer to identify and implement end-to-end lowest landed cost solutions.
• Develop transportation solutions with the Customer to balance cost and service, leveraging delivered and customer pickup solutions.
• Identify industry best practices in customer-facing activities and solutions, evaluating adoption at Clorox.
• Design and implement best practices with the customer around forecasting, inventory optimization, and waste reduction.
• Partner with Sales to enable revenue growth through effective service and delivery around promotions.

Benefits

• comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees