Associate Director, Credential Application Manager

College Board • TN

164d • $70,000 - $95,000

About The Position

The Associate Director, Credential Application Manager is responsible for facilitating, developing, and submitting College Board’s application for a state’s Industry Recognized Credential (IRC). The ideal candidate is highly organized, with excellent project management skills, and possesses uncompromising attention to detail to meet the requirements of complex requests. The Associate Director is accountable for managing project plans, cross-organization stakeholders, communications, and the on-time and accurate completion of applications that meet state Industry Recognized Credentials (IRC) application requirements and deadlines. This role is responsible for contributing to the continuous improvement of the organizational application development process, coordinating cross-functional working groups, and developing winning applications. This role will primarily handle development and submission for all state IRC applications for approximately 30 states.

Requirements

• Excellent project management skills and attention to detail.
• Experience working with content libraries and using content management systems.
• Proficient writer and editor of technical proposals, policy, or legislative content.
• Education and/or education policy background.
• Minimum of 3-5 years of experience required in K-12 education or related field.
• Ability to manage complex projects across diverse teams to meet immovable deadlines.
• Outstanding organization and prioritization skills and the proven ability to move forward multiple projects in concert, both independently and as a member of the team.
• Ability to synthesize information across many content domains from multiple writers and transform it into one voice.
• Familiarity or experience with the public-school procurement processes.
• Effective collaborator with excellent facilitation skills.
• Ability to work on several projects simultaneously with teams and work independently.
• Proven ability to build relationships and influence others to action.
• Adept problem-solving skills, including using data to inform decisions and actions.
• Excellent PowerPoint, Word, Excel, and MS Project skills.
• Familiarity with Salesforce.
• B.A. or B.S. required.
• A willingness and ability to travel up to 10%.
• A commitment to College Board’s mission, values, and impact.
• Authorized to work in the United States.

Responsibilities

• Review current IRC application process with current program owner and adjust the process and internal engagement strategy as needed.
• Lead the full lifecycle of College Board’s IRC applications, including planning, drafting, stakeholder coordination, and final submission—ensuring compliance with all state-specific requirements and deadlines.
• Select, adapt, and curate high-quality content from the content management system (Loopio), identify gaps, and incorporate team feedback to develop accurate, compelling, and tailored applications for each state.
• Develop and manage detailed project plans for each application, including workflows, milestone tracking, role clarity, and risk mitigation strategies to ensure timely and complete submissions.
• Coordinate cross-functional input by engaging the appropriate internal experts at the right time in the application process, ensuring accuracy, relevance, and completeness of responses.
• Continuously monitor application pipeline and prioritize submissions, based on deadlines, complexity, and strategic value—escalating risks or delays promptly to ensure resolution.
• Identify external stakeholders (e.g. CTE Directors, Workforce, Employers) key to ensuring adoption and ensure the teams owning those relationships work with those stakeholders to smooth adoption.
• Develop targeted messaging that aligns with state goals, initiatives, statutes, and regulations, guiding the creation and modification of approved materials to ensure compelling and effective application content.
• Develop and implement a proactive internal communications strategy to ensure cross-functional stakeholders are informed, aligned, and engaged throughout the IRC application development and submission process.
• Design and manage state-specific internal engagement plans, including tailored messaging, regular updates, and milestone communications that reflect each state’s unique IRC requirements.
• Serve as the central point of communication for all IRC-related updates, timelines, and issues—ensuring transparency and facilitating collaboration across teams.
• Continuously assess and improve communication tools and channels to support clarity, consistency, and timeliness of information.
• Act as the primary point of contact for all IRC applications, coordinating outreach with state approving entities and external experts in collaboration with the IRC program manager to ensure the accuracy, completeness, and compliance of all submissions.

Benefits

• Annual bonuses and opportunities for merit-based raises and promotions.
• A mission-driven workplace where your impact matters.
• A team that invests in your development and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees