Associate Director: Contracted Case Management and Care Coordination
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About The Position
The Associate Director of Contracted Case Management will lead and manage Case Management and Care Coordination services to ensure optimal performance and compliance with organizational goals and contractual obligations. This role involves overseeing the development of clear accountabilities, processes, and productivity goals, while ensuring effective contract compliance and monitoring performance. The Associate Director is responsible for addressing customer satisfaction issues, overseeing financial operations such as accounts receivables, and ensuring the efficient management of services across multiple counties. This position will support the Senior Director in achieving organizational goals through effective leadership, team development, and continuous process improvement.
